!!! Now Hiring !!!
Retail Sales Manager- ecommerce
We are looking for a well experienced Retail Sales Manager- ecommerce for our company Go Auto located at 2971 Main St S, Airdrie, AB T4B 3G5, Canada.
No. of position: 01
Tasks and Responsibilities:
● Plan, organize, direct, control, and evaluate all retail and e-commerce operations at Airdrie Honda. Assume full responsibility for the performance and profitability of the dealership’s vehicle sales department.
● Develop and implement operational policies, sales strategies, and pricing frameworks in alignment with Honda Canada corporate objectives and Alberta AMVIC regulatory requirements.
● Authorize staffing decisions, including recruitment, hiring, training, discipline, and termination of showroom and online sales personnel. Assign duties and establish performance standards.
● Set annual and quarterly sales targets, revenue forecasts, and gross profit objectives. Monitor financial performance and implement corrective measures to achieve budgeted results.
● Prepare and manage departmental budgets. Control operating expenses, approve promotional expenditures, and ensure optimal return on investment.
● Determine product mix and inventory strategy for new and pre-owned Honda vehicles. Oversee allocation, model selection, pricing strategies, and inventory turnover to maximize profitability.
● Direct daily retail and e-commerce operations, including showroom management, online vehicle merchandising, digital lead management, and coordination with finance and service departments to ensure efficient workflow and customer satisfaction.
● Establish and enforce sales policies, customer service standards, and compliance procedures in accordance with AMVIC legislation, privacy laws, and Honda Canada guidelines.
● Monitor and evaluate key performance indicators, including unit sales, gross margins, inventory turnover, lead conversion rates, and customer satisfaction indices. Present operational and financial reports to senior management.
● Lead dealership marketing and digital sales initiatives, including manufacturer campaigns, online advertising, SEO/SEM strategies, and promotional events to drive retail traffic and online engagement.
● Resolve escalated customer complaints, trade-in disputes, financing issues, and post-delivery concerns to protect dealership reputation and maintain high customer satisfaction standards.
● Promote a high-performance, customer-focused, and digitally integrated retail sales culture through leadership, coaching, and continuous process improvement.
Prerequisites:
Education: Secondary school or equivalent experience.
Experience & Skills: 2- 3 years experience in sales or retail management.
Language: English
Hourly Rate: $46.15 for 30 to 40 hours per week
Starting Date: As soon as possible
Terms of Employment: Full time and permanent
Benefits:
6 % vacation pay
Dental, Health benefits, Bonus and other benefits
Please send your resume at above mentioned location or Email at [email protected]
#IND01
Job Type: Full-time
Pay: $46.15 per hour
Work Location: In person
