Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.
We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.
We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!
Pay at BrokerLink is about much more than just salary.
- Flexible work arrangements
- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more
- Share plan & other savings
Salary range (but not limited to):
48,800 - 59,600
Incentive plan
Commissions & other performance incentives: Expected, but not limited payout potential of 10-15% of salary (subject to personal and team performance)
As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.
Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
In this role, you will provide front-line customer service and sales support for commercial insurance clients. You will be responsible for servicing existing accounts, assisting with new business, and supporting the retention and growth of a commercial book.
Manage a portfolio of Independent Business Unit accounts, ensuring exceptional service and long-term client satisfaction.
Actively contribute to revenue by selling new policies and writing new business to new and existing clients. You will quote policies, review renewals, and achieve growth targets with confidence.
Quote and bind new business through referrals, walk-ins, cold calls, and inbound inquiries. Every touchpoint is a chance to convert interest into lasting business.
Provide customers with prompt and trusted service by easing their concerns, helping them understand their coverage, and delivering fast, knowledgeable service that builds customer loyalty.
Review and provide clear processing instructions on all incoming commercial paperwork to keep processes moving efficiently.
Assist with quotes, write new business, conduct coverage reviews, and accurately update customer file information.
Complete applications, issue insurance certificates, and prepare insurer documentation that showcases professionalism and attention to detail.
Manage processing instructions on endorsements and ensure timely follow-ups to keep every transaction smooth and seamless.
Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal terms, and liaise with underwriters and adjusters to ensure optimal outcomes.
Source and provide underwriters with the additional info they need to make decisions fast ensuring timely submissions and a better client experience
What you bring to the table :
Two or more years of Sales experience
1 to 3 years of experience in the insurance industry is an asset
CAIB or New Brunswick General Insurance License is preferred or must obtain upon hire
Exposure to EPIC is an asset
Proficient in MS Office – Word, Excel, Outlook
Excellent customer services skills and adept in conflict resolution
Demonstrated ability to handle multiple priorities successfully
Strong analytical and organizational skills
Excellent verbal and written communication skills
#LI-Hybrid
This position will fill an essential role in our team.
We are an equal opportunity employer
BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.
BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.
Discover more about BrokerLink! Visit our new dedicated Webpage .
Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!
