The application window is expected to close on: 08/29/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Introduction
We manage the lifecycle of customer projects, aligning client goals with Cisco\u2019s strategy. We use PMI and Agile methodologies to maintain project health, financial stability, and operational governance from start to finish. We are committed to delivering technical solutions that meet business outcomes while ensuring every project remains within scope, on schedule, and on budget!
\u00A0
Who You'll Work With
We partner with Service Delivery and Customer Experience Managers to ensure project visibility and alignment. We collaborate with Sales, Engineering, and Business Development to design and implement custom solutions for our clients. We work with vendor management teams to handle partner selection and contract negotiations, and we lead global project teams to ensure consistent, high-quality delivery every time!
\u00A0
What You'll Do
- Lead Strategic Programs: We handle large-scale programs, overseeing resources, budgets, and risks to ensure project profitability and success.
- Advise Leadership: We act as trusted advisors to IT and executive leaders, translating business requirements into actionable delivery plans.
- Drive Innovation: We use AI and automation to streamline planning and reporting, identifying new ways to improve efficiency!
- Ensure Governance: We monitor financial health and delivery performance using Cisco\u2019s internal tools, ensuring accurate revenue and margin tracking.
- Share Expertise: We mentor project managers, lead internal continuous improvement efforts, and represent Cisco at industry events to share our technical knowledge.
\u00A0
Minimum Qualifications
- Bachelor\u2019s degree with 8 years of experience (or equivalent), PMP certification, and CPMAI certification.
- Bilingual Fluency Canadian French + English
- A solid track record of handling large, complex programs and the technical knowledge required to guide delivery plans.
- Demonstrated ability to handle financial forecasting, revenue tracking, and project-level budgets.
\u00A0
Preferred Qualifications
- Additional professional project management certifications.
- Technical credentials such as CCST Networking, CCST Security, or CCNA to support technical oversight.
- Experience with change management and driving operational discipline across large teams.
Responsable des programmes clients
Introduction
Nous g\u00E9rons les projets clients tout au long de leur cycle de vie afin d\u2019harmoniser les objectifs des clients avec la strat\u00E9gie de Cisco. Nous appliquons les m\u00E9thodologies PMI et Agile pour assurer la bonne marche des projets, leur stabilit\u00E9 financi\u00E8re et leur gouvernance op\u00E9rationnelle, du lancement \u00E0 la cl\u00F4ture. Nous nous engageons \u00E0 offrir des solutions techniques qui r\u00E9pondent aux r\u00E9sultats commerciaux attendus, tout en veillant \u00E0 ce que chaque projet respecte sa port\u00E9e, son \u00E9ch\u00E9ancier et son budget.
\u00A0
Vos coll\u00E8gues
Nous travaillons en \u00E9troite collaboration avec les responsables de la prestation de services et de l\u2019exp\u00E9rience client afin d\u2019assurer la visibilit\u00E9 sur les projets et l\u2019harmonisation des efforts. Nous collaborons avec les \u00E9quipes des ventes, de l\u2019ing\u00E9nierie et du d\u00E9veloppement commercial pour concevoir et mettre en \u0153uvre des solutions adapt\u00E9es aux besoins de nos clients. Nous collaborons avec les \u00E9quipes responsables de la gestion des prestataires pour s\u00E9lectionner les partenaires et n\u00E9gocier les contrats. Nous dirigeons \u00E9galement des \u00E9quipes de projet internationales afin d\u2019assurer une prestation uniforme et de grande qualit\u00E9.
\u00A0
Vos fonctions
- Diriger des programmes strat\u00E9giques\u00A0: nous pilotons des programmes de grande envergure et supervisons les ressources, les budgets et les risques afin d\u2019en assurer la rentabilit\u00E9 et la r\u00E9ussite.
- Conseiller la direction\u00A0: nous agissons comme conseillers de confiance aupr\u00E8s des dirigeants des TI et des cadres sup\u00E9rieurs, et traduisons les exigences commerciales en plans de prestation concrets.
- Stimuler l\u2019innovation\u00A0: nous misons sur l\u2019intelligence artificielle et l\u2019automatisation pour simplifier la planification et la production de rapports, et trouver de nouvelles fa\u00E7ons d\u2019accro\u00EEtre l\u2019efficacit\u00E9.
- Assurer la gouvernance\u00A0: nous surveillons la sant\u00E9 financi\u00E8re des projets et le rendement de la prestation \u00E0 l\u2019aide des outils internes de Cisco afin d\u2019assurer un suivi pr\u00E9cis des revenus et des marges.
- Partager notre expertise\u00A0: nous encadrons les gestionnaires de projet, dirigeons les initiatives internes d\u2019am\u00E9lioration continue et repr\u00E9sentons Cisco lors d\u2019\u00E9v\u00E9nements sectoriels afin de faire rayonner notre expertise technique.
\u00A0
Qualifications minimales
- Baccalaur\u00E9at et huit ans d\u2019exp\u00E9rience, ou combinaison \u00E9quivalente, ainsi que les certifications PMP et CPMAI.
- Bilinguisme : fran\u00E7ais canadien et anglais.
- Exp\u00E9rience \u00E9prouv\u00E9e de la gestion de programmes complexes de grande envergure et connaissances techniques n\u00E9cessaires pour orienter les plans de prestation.
- Capacit\u00E9 d\u00E9montr\u00E9e \u00E0 g\u00E9rer les pr\u00E9visions financi\u00E8res, le suivi des revenus et les budgets de projet.
\u00A0
Qualifications recherch\u00E9es
- Autres certifications professionnelles en gestion de projet.
- Certifications techniques, comme CCST Networking, CCST Security ou CCNA, permettant d\u2019assurer une supervision technique efficace.
- Exp\u00E9rience de la gestion du changement et de l\u2019instauration d\u2019une discipline op\u00E9rationnelle au sein de grandes \u00E9quipes.
Why Cisco?\u00A0
At Cisco, we\u2019re revolutionizing how data and infrastructure connect and protect organizations in the AI era \u2013 and beyond. We\u2019ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you\u2019ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.\u00A0
We are Cisco, and our power starts with you.\u00A0
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $119,100.00 to $150,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco\u2019s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.\u00A0 Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco\u2019s policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee\u2019s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco\u2019s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of\u00A0unused sick time\u00A0carried forward\u00A0from one calendar year\u00A0to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco\u2019s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
- 1.5% of incentive target for each 1% of attainment between 50% and 75%;
- 1% of incentive target for each 1% of attainment between 75% and 100%; and
- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$160,800.00 - $253,200.00
Non-Metro New York state& Washington state:
$142,900.00 - $246,200.00
- For quota-based sales roles on Cisco\u2019s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
