Duncan, Bc & attractions associates Jobs – 1 Openings This Week

Night Auditor/Front Desk
Royal Scot Hotel & Suites —Victoria, BC
- From $21 an hour
- Part-time
- Hotel
- Front desk
- In-person
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A valid Class 5 Driver’s License is required for occasional guest assistance and hotel-related errands. Provide a warm, refined welcome to all arriving guests…
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Valet & Guest Services Associate (Toronto)
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Valid *G driver’s license* (minimum 1 year) with a clean driving record. Share knowledge of local attractions, hotel amenities, and services.
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Slide Attendant - Fallsview Indoor Waterpark
Fallsview Indoor Waterpark —Niagara Falls, ON
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Night Auditor/Front Desk

Royal Scot Hotel & Suites
Victoria, BC

Quick apply

Job details

Part-time

Skills

Hotel and accommodations experience
Night audit
Complaint handling
Client services
Customer service orientation
Front desk
Multi-line phone systems
Guest services
Phone etiquette
Guest issue resolution
Communication skills
Client interaction
Account reconciliation

Full job description

Job Overview

Join our dynamic hospitality team as a Night Auditor/Front Desk Associate, where you will be the welcoming face and reliable support for our guests during overnight hours. This energetic role combines guest service excellence with administrative precision, ensuring a smooth and memorable experience for every visitor. As the first point of contact during your shift, you’ll handle guest inquiries, manage reservations, and maintain the security and integrity of the front desk operations. Your enthusiasm and professionalism will set the tone for a positive guest experience and uphold our commitment to hospitality excellence.

Responsibilities

Greet guests warmly upon arrival, providing friendly and efficient check-in and check-out services
Manage multi-line phone systems to handle guest requests, inquiries, and reservations with professionalism and courtesy
Assist guests with their needs, including providing information about hotel amenities, local attractions, and services
Conduct nightly audits of guest accounts, ensuring accuracy in billing and reservation records
Maintain security by controlling access to the property, and performing safety checks throughout your shift
Handle guest complaints or issues promptly with a positive attitude, escalating as needed to ensure satisfaction
Support front desk operations by updating records, preparing reports, and managing administrative tasks in a timely manner

Qualifications

Previous hotel or hospitality experience is highly preferred; familiarity with front desk operations is a plus
Strong customer service skills with an energetic and engaging demeanor
Excellent phone etiquette and communication skills for interacting with guests and team members
Experience with multi-line phone systems and guest service software is advantageous
Ability to work overnight shifts in a fast-paced environment while maintaining attention to detail on weekdays, weekends and holidays.

Join us in creating welcoming environments where every guest feels valued! We’re dedicated to supporting your growth as part of our vibrant hospitality community.

Pay: From $21.00 per hour

Work Location: In person

Quick apply

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Night Auditor/Front Desk

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