dundas, on desk agent Jobs – 22 Openings This Week

Front Office Duty Manager
Sheraton Hamilton —Hamilton, ON
- $49,000–$54,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Hotel
- Dental care
- Vision care
Quick apply
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Guest Service Agent - 1030
Hampton Inn by Hilton Hamilton —Hamilton, ON
- $17.60–$18.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Guest Services Agent - 1002
Waterfront Hotel Downtown Burlington —Burlington, ON
- $19–$20 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
4d
Front Desk Agent part time
FOUR POINTS BY SHERATON MISSISSAUGA MEADOWVALE —Mississauga, ON
- $22–$24 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
2d
Guest Service Agent
Best Western Plus Burlington Inn & Suites —Burlington, ON
- From $18.50 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Dental care
Quick apply
3d
Guest Service Agent
Motel 6 / Studio 6 —Burlington, ON
- $17.60 an hour
- Overtime
- Hospitality
- Sales
- Customer service
Quick apply
1d
Front Desk Executive
JK Contracting and Consulting Inc. —Mississauga, ON
- $18.00–$25.43 an hour
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Hotel
- Paid time off
- Work from home
Quick apply
9d
1025 - Guest Service Agent
Vrancor —Oakville, ON
- $18.00–$19.50 an hour
- Weekends as needed
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Guest Service Agent / Night Auditor - 1031
Holiday Inn Express —Brantford, ON
- $17.60–$17.80 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Front Desk Agent
Hilton Garden Inn Toronto Airport West —Mississauga, ON
- $18.60–$19.60 an hour
- Full-time
- Microsoft Word
- Google Suite
- English
- Dental care
- Paid time off
Quick apply
13d
Guest Service Agent
Marriott International, Inc —Burlington, ON
- Weekends as needed
- Customer service
- English
- Microsoft Office
- Dental care
Guest Service Agent
Sandman Hotel Group —Mississauga, ON
- $23.60 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Guest Service Agent Part Time
DoubleTree by Hilton Hotel Hotel Toronto Airport West —Mississauga, ON
- $20–$25 an hour
- Part-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
Quick apply
Front Desk Agent - Hampton Inn & Suites Guelph
Hampton Inn & Suites By Hilton - Guelph —Guelph, ON
- From $17.60 an hour
- Full-time
- In-person
- Phone etiquette
- Hotel experience
- Dental care
- Vision care
Quick apply
10d
GUEST SERVICE AGENT
Vintage Hotels —Jordan Station, ON
- Part-time
- Sales
- Hotel
- High school diploma or GED
GUEST SERVICE AGENT
Lais Hotel Properties L —Jordan Station, ON
- $18.94 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
Quick apply
Front Desk Agents - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn & Spa —Hamilton, ON
- $17 an hour
- Full-time
- Bar
- Hotel
- Restaurant
Quick apply

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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
$18 an hour
Quick apply
Guest Service Agent - Sheraton Fallsview Hotel
Sheraton Fallsview —Niagara Falls, ON
Demonstrated reading comprehension ability to assist guests with hotel and local tourism information. Promoting room upgrades, hotel amenities, and local…
$18.20–$18.58 an hour
Quick apply
8d

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Front Office Duty Manager

Sheraton Hamilton
Hamilton, ON

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
RRSP match
Dental care
Vision care

Skills

Customer service
Microsoft Office
Organizational skills
Agile
Communication skills
Hotel experience

Full job description

Sheraton Hamilton Hotel seeks enthusiastic individuals who demonstrate passion for Customer Service and dedication to their work ethic. Our goal at Sheraton Hamilton is to exceed the expectations of every guest staying with us, by providing warm, engaging and personalized service by going above and beyond. We are committed to recruit, train and retain the brightest, most connected and energetic people in the hospitality industry who are also committed and dedicated to customer service, and who believe in spirited teamwork.

The Sheraton Hamilton is currently recruiting for a full time Front Office Duty Manager.

JOB SUMMARY

Reporting to the Director of Front Office:

Responsible for leading and assisting with the successful completion of daily shift requirements. Front Office areas include Bell Staff, Service Promise associates, Front Desk associates, Club Lounge associates & Security services.
Manages day to day operations, ensure the correct sequence of events and Sheraton Brand Standards are followed during registration and departure processes, ensuring the quality standards and meeting the expectations of the customers on a daily basis.
Maintains a strong working relationship with all departments to support property operations and property success. Communication with all the departments on a regular basis is the key to successful operations.
Ensuring associates understand Customer Service expectations and parameters. Empowering associates to provide excellent customer service.
Assigning tasks to associates and ensuring successful completion on a regular basis.
Perform front desk related training and orientation to new hires including but not limited to Marriott Bonvoy programs, Lightspeed Property Management system, and trainings recommended or initiated by the Marriott Brand & Management
Act as a mentor to front desk agents through ongoing, coaching, training and on the desk support of daily activities and tasks.
Provide feedback and documentation of Front Desk Agents progress to aid in the performance appraisal process.
Handles guest issues and complaints effectively and if required seeking assistance from the Management whenever necessary.
Supporting Front Office Management with Recruitment and Selection of new talent.
Develop and track incentive programs to motivate the agents and increase revenue.
Manage the schedule according to budget outlines, labor mandates and forecasts.
Float and cash handling not limited to foreign exchange and credit card
Other duties as assigned

QUALIFICATION

Passionate customer service individual with exemplary behaviors in exceeding guest’s expectations.
Proficiency with MS Office and other applicable computer systems
Proficiency in Galaxy Property Management system an asset.
Excellent communication and organizational skills with abilities to multi-task in a fast paced working environment.
Attention to detail and follow up skills, innovative, agile.
Must possess superior computational and analytical competencies and have a keen attention to detail
2-3 years Hotel rooms related experience with a concentration on Front Office operations
Minimum 1 year in a hotel Supervisory role with a preference being given to those having worked in a 300+ room, convention hotel.
Previous unionized experience, an asset.
College/University education or equivalent in work related experience.
Must be availability for PM shifts, with flexibility for AM or Over-night shifts, including weekends.

Perks:

Worldwide hotel discount
Extended Health/Dental/Vision benefits
RRSP Matching

Interested candidates please apply to this job posting on www.indeed.com

Please note that due to high volume of applicants only short-listed candidates will be contacted.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

AI is not used to screening or assess the applicants. This position is an existing vacancy.

Job Types: Full-time, Permanent

Pay: $49,000.00-$54,000.00 per year

Benefits:

Dental care
Extended health care
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

desk agent jobs in dundas, on

Front Office Duty Manager

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Guest Service Agent - 1030

Guest Services Agent - 1002

Front Desk Agent part time

Guest Service Agent

Guest Service Agent

Front Desk Executive

1025 - Guest Service Agent

Guest Service Agent / Night Auditor - 1031

Front Desk Agent

Guest Service Agent

Guest Service Agent

Guest Service Agent Part Time

Front Desk Agent - Hampton Inn & Suites Guelph

GUEST SERVICE AGENT

GUEST SERVICE AGENT

Front Desk Agents - Relocate to Waterton, Alberta (Seasonal)

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