durham, on it support technician Jobs – 7 Openings This Week

Support Analyst – IT
Brightshores Health System —Owen Sound, ON
- $30.49–$35.15 an hour
- Part-time
- Computer science
- Oracle
- Computer Science
8d
Intermediate Help Desk Support
MACLEAN ENGINEERING & MARKETING CO. LIMITED —Owen Sound, ON
- $60,000–$75,000 a year
- Overtime
- Bilingual
- Windows
- Microsoft Office
- Profit sharing
Quick apply

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Support Analyst – IT

Brightshores Health System
Owen Sound, ON

Apply Now

Job details

Part-time
8 days ago

Skills

Computer operation
Computer science
Oracle
Computer Science
AIX
Customer service
LAN
Information security
Cerner
Bachelor's
Psychology
Social Work
Network monitoring
Help desk

Full job description

Categories: Allied Health Professionals

Location(s): Owen Sound

Types: Part Time

POSITION LOCATION: OWEN SOUND
DEPARTMENT: INFORMATION TECHNOLOGY
UNION AFFILIATION: OPSEU – HPD
STATUS: PART-TIME
REASON TO POST: DIRECT REPLACEMENT
WAGE RATE: $30.49 – $35.15

Reporting to the Manager, the Support Analyst is responsible for providing first contact problem solving of information systems issues. The Support Analyst is responsible for supporting sites within GBIN as well as monitoring of WAN/LAN, performance of system back-ups and contacting vendors as appropriate. Additional responsibilities include coordinating/monitoring user access control and security, conducting testing of IT programs and processes and special projects as assigned.

Qualifications / Skills / Abilities:

BSW:

Bachelor’s degree in Social Work and membership in the Ontario College of Social Workers and Social Service Workers (OCSWSSW)

MHC-B:

Bachelor’s degree in Social Work, Psychology or a related health or Social Service field
Current registration in good standing with the College of Registered Psychotherapists of Ontario (CRPO)

Both:

3 Year degree or diploma in Computer Science or equivalent experience
Minimum 1yr Help Desk experience in an IT service environment
Customer service focus
Ability to troubleshoot and probe to conduct accurate analysis of issues
Knowledge of computer operations, system and network monitoring, hardware and software
Operational experience, including ongoing monitoring and corrective and preventative follow-ups
Knowledge of health industry standards for Electronic Information security
Ability to follow procedures and document problems
Ability to work independently with little supervision
Demonstrated ability to work under pressure, prioritize and deal with multiple conflicting demands
Availability for shift work
Demonstrated ability to attend work on a regular basis
Recent satisfactory performance and attendance record
Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes

Preferred

Experience and current appropriate certification in Microsoft, AIX or Oracle and Cerner

Apply Now

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it support technician jobs in durham, on

Support Analyst – IT

Intermediate Help Desk Support

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