Please do not apply unless you meet all mandatory requirements below. Applications that do not meet these requirements will not be considered.
Service Manager – EDL Building Solutions
Pay: CA$118,070.00 to CA$147,587.00 per year (On Target Earnings $150,000 – $190,000+ per year)
Incentive Pay: Eligible for monthly and annual incentive earnings up to 30 percent of annual salary
Benefits: 4 weeks paid vacation, 40 hours of paid personal time off, full paid benefits, life insurance, 5 percent RRSP match, and car allowance
Are You Ready to Lead a High-Performance Operations Team?
At EDL Building Solutions, we deliver peace of mind through reliability, comfort, and efficiency and we’re looking for a Service Manager who is ready to take ownership of our operations and lead one of Alberta’s most dynamic mechanical and electrical service teams.
If you’re a hands-on leader who thrives in a fast-paced, multi-trade environment and loves developing people, improving processes, and achieving results, this is your opportunity to shape the future of EDL’s Service Department.
The Opportunity
As Service Manager, you will be responsible for the success and performance of the Service Department. You will oversee Technicians, Technical Foremen, and Service Coordinators, ensuring alignment between field operations, client expectations, and financial goals.
You will manage departmental P&L, safety compliance, fleet performance, and the continuous growth of mechanical and electrical assets under service agreements all while contributing to EDL’s 10-year strategic vision.
Who We Are
EDL Building Solutions is Alberta’s trusted multi-trade partner providing HVAC, Electrical, Plumbing, and Building Automation solutions for commercial and industrial facilities.
We’re guided by four core values that define everything we do:
· Reliable – We demonstrate consistent behaviour that earns trust and respect.
· Passionate – We are passionate about what we do and why we do it.
· One Team – We do this together and we always row in the same direction.
· Results – We deliver on the commitments we make
If you live by these values and thrive in a results-driven culture, you’ll feel right at home here.
What You’ll Do
- Lead, coach, and develop Technicians, Service Coordinators, and Technical Foremen to achieve their personal, professional, and financial goals
- Manage department P&L performance, ensuring profitable growth and operational excellence
- Approve all service invoices within 2 business days and maintain billing accuracy
- Drive growth in mechanical and electrical assets under service agreements
- Maintain a zero at-fault safety incident rate and ensure compliance across all client sites and safety portals
- Lead operational strategy alignment with EDL’s 10-year plan
- Oversee fleet management, maintenance schedules, and utilization efficiency
- Play a key role on the Health and Safety Committee and facilitate COR audits
- Build and sustain trusted relationships with clients, technicians, and internal teams
- Identify process improvements to strengthen reliability, speed, and profitability
What You Bring
- Proven track record leading a commercial service team with a minimum of 12 technicians in either HVAC, Plumbing, Electrical, or Building Systems.
- Minimum 5 years experience in a management or senior supervisory role within commercial service, maintenance, retrofit, or construction
- Journeyman Certificate in Refrigeration and Air Conditioning, Plumbing, or Electrical is required and Refrigeration and Air Conditioning is preferred.
- Strong understanding of mechanical and electrical systems, maintenance best practices, and service operations
- Strategic thinker with financial acumen, people leadership, and safety excellence
- Skilled communicator who leads by example and inspires a One Team culture
Please do not apply unless you meet all mandatory requirements below. Applications that do not meet these requirements will not be considered.
What You’ll Get (Compensation, Perks, and Benefits)
- Base Salary: $118,070.00 to CA$147,587.00
- Monthly & Annual Incentive Program: Up to 30 percent annual salary
- 4 Weeks Paid Vacation
- 40 Hours Paid Personal Time Off
- Company Paid Benefits Package and Life Insurance
- 5 Percent RRSP Match
- Car Allowance
- Social Club: Company events, ski trips, and more
Other Requirements
- Valid driver’s license and clean criminal record
- Ability to visit client sites and work alongside field operations as needed
- Based primarily out of EDL’s Edmonton office
Ready to Build Something Great?
If you’re a high-performance leader ready to elevate a growing service organization, apply today. Our HR team reviews applications daily and will connect with qualified candidates to discuss next steps.
EDL Building Solutions – Reliability. Passion. One Team. Results.www.edl.ca
Pay: $118,070.00-$147,587.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Application question(s):
- Have you directly managed a commercial field service team of 12 or more technicians?
- Do you have at least 5 years of management or senior supervisory experience in commercial service, maintenance, retrofit, construction, HVAC, plumbing, electrical, mechanical, or building systems?
- Is the majority of your leadership experience in commercial or industrial trades work, not residential service?
- A Journeyman Certificate in Refrigeration and Air Conditioning, Plumbing, or Electrical is required for this role and Refrigeration and Air Conditioning is preferred. Which of the three trades do you have a journeyman ticket in?
Work Location: In person
