Job Number: 55851
At the City of Edmonton, we are redefining workplace injury management. We are seeking a high-performancing Workplace Injury Advisor who operates with urgency to effectively manage claim durations, minimize organizational impact, and deliver elite-level case strategy.
In this position, you will lead the end-to-end management of occupational injury and illness claims, partnering with employees, leaders, unions, healthcare providers, and the Workers’ Compensation Board (WCB) to support safe, timely, and sustainable return-to-work outcomes. You will apply your expertise in disability management, legislation, and case strategy to navigate complex situations, influence decisions, and balance employee well-being with operational needs.
As a Workplace Injury Advisor, you are a strategic consultant tasked with disrupting the status quo of injury management. We are looking for a professional who thrives on "moving the needle"—someone who views every claim as a challenge to optimize recovery while protecting the organization’s operational continuity. If you have honed your skills in the fast-paced, results-driven private sector and are ready to apply that rigor to a complex municipal environment, we want to hear from you.
What will you do?
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Lead the management of WCB claims from intake through resolution, including strategy development, monitoring, and coordination with key partners
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Develop and implement individualized return-to-work and accommodation plans aligned with medical restrictions and operational needs
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Collaborate with WCB, healthcare providers, leaders, and unions to support effective and timely claim progression
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Apply an inclusive, equity-informed approach to case management, recognizing and addressing barriers that may impact recovery and return-to-work outcomes
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Provide expert advice to leaders on workplace injury management, Duty to Accommodate, and complex case scenarios
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Identify and address barriers to recovery, including coordinating medical assessments and workplace adjustments
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Analyze claim trends and provide recommendations to support improved outcomes and reduce injury-related impacts
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Ensure compliance with applicable legislation, collective agreements, and corporate policies
Qualifications:
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University degree in a Social Sciences or Health-related discipline OR a college diploma with Disability Management coursework (equivalent combinations of education and experience will be considered)
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Minimum 5 years of related professional experience in WCB case management, return-to-work coordination, or clinical practice
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Strong ability to interpret medical information, including conditions, treatment plans, duration guidelines, and functional restrictions
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Demonstrated experience managing complex cases and working within a multi-business partner environment (Direct experience in the private insurance, manufacturing, or construction sectors is highly preferred)
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Proven track record of reducing WCB premiums and successfully managing experience rating impacts
Assets:
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Experience managing WCB claims in a complex or unionized environment
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Experience working with multiple business partners, including unions and operational leaders
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Certification such as Certified Disability Management Professional (CDMP) or Return to Work Specialist (RTWS)
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Private industry experience is an asset
Skills required for success:
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Strong critical thinking and problem-solving skills, with the ability to navigate ambiguity and make sound decisions
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Excellent communication and relationship-building skills, with the ability to influence and collaborate effectively
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An understanding of the direct and indirect costs of injury and how case management impacts the bottom line
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Ability to manage competing priorities and complex caseloads in a fast-paced environment
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Ability to apply an equity, diversity, and inclusion lens when supporting employees and advising leaders
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High level of professionalism, discretion, and ability to manage sensitive information
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Analytical mindset with the ability to identify trends and provide actionable insights
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Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
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Embracing a culture of equity, diversity, reconciliation, and inclusion
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Applicants may be tested
Conditions of Employment:
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Hire is dependent on Criminal Record Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
Work Environment:
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This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
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This position is eligible for the EDO program (Earned Day Off)
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits https://bit.ly/COEbenefits
Up to 3 permanent positions and 1 temporary full-time position for up to 11 months
Hours of Work: 36.90 Hours per week, Monday-Friday
Salary Range: $48.254- $60.319 (Hourly); $92,945.890 - $116,185.250 (Annually)
Recruitment Consultant: KE/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation
IND123
Classification Title: Disability Mgmt Consultant
Posting Date: Aug 12, 2026
Closing Date: Aug 26, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 4 - Permanent and Temporary Positions Full-time
Union : Management
Department: Workforce Safety and Employee Health
Work Location(s): Century Place, 11th Floor, 9803 - 102A Avenue Edmonton T5J 3A3
