Pre-Planning Sales Director
Location: 16102 Fort Road, Edmonton, AB T5Y 6A2
Company: Arbor Memorial
Pay: CA $60,000 – CA $150,000 per year
Job description:
Overview
How often do you have the opportunity to learn about the milestones that make up another person’s life? Imagine a career where you can really get to know people, hear about their families, where they came from, and the stories behind their plans for the future. Taking care of the details on behalf of others during a significant milestone is important and rewarding work. At Arbor Memorial, our team does this every day.
Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness recourse for all employees and their families. We also provide a robust pension plan to support your long term financial planning and stability.
About this role:
Evergreen Memorial Gardens Funeral Home and Cemetery located in Edmonton, Alberta is currently recruiting a full-time Pre-Planning Sales Director to join our team to serve the greater Edmonton are as an Arbor Memorial representative.
Reporting to the Branch Manager, you will be responsible for promoting and providing final arrangement planning services by contacting and meeting clients to pre-arrange their final wishes for funeral and cemetery products and services.
We are looking to fill this position with a qualified, action-oriented and self-motivated individual who is capable of prioritizing and handling multiple demands simultaneously.
You will receive outstanding paid training, company benefits, a generous merit-based pay structure, and a structured bonus program, in addition to incentive-based contests for top performance.
Key Qualifications and Demonstrated Abilities:
- Passion for customer care demonstrated in previous professional experiences and a strong discipline for working in a customer-centric service organization. Experience in business development, sales and customer success is an asset.
- Strong understanding of customer service principles and account management practices.
- Willing to demonstrate active community involvement and establish a positive profile of the cemetery and funeral home within the community.
- Highly focused on achieving and exceeding sales results and ensuring full compliance of all federal and provincial regulatory requirements.
- Demonstrate ability to build strong partnerships with Cemetery Operations, Funeral and Home Office Centers of Excellence to achieve Company revenue goals and objectives.
- Exemplify Arbor’s values of compassion, integrity, trust, teamwork, belonging and excellence.
- A proactive approach to problem-solving with strong organizational skills.
Responsibilities:
- Working various lead sources, contracting and visiting client families to assess pre-arrangement needs.
- Communicating the Company’s Pre Need Final arrangement planning program.
- Generating new business by participating in company sponsored events, mall and trade shows, following up on referrals, presenting to community organizations, hosting seminars,, notifying agencies and special groups about the pre-need funeral program and reviewing all files.
- Ensuring all contracts and files are completed with accuracy and required signatures are obtained.
- Maintaining files and information by utilizing company programs and a CRM tool.
About Us:
At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It’s rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.
Challenge yourself to grow in new direction sand make your unique difference in ways that truly matter – join Arbor Memorial.
Job Type: Full-time
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
- Wellness program
Education:
- Secondary School (required)
License/Certification:
- Driving License (required)
Work Location: In person
Pay: $60,000.00-$150,000.00 per year
Benefits:
- Company pension
- Dental care
- Disability insurance
- Flexible schedule
- Life insurance
- On-site parking
- RRSP match
Work Location: In person
