As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose.
Reporting to the Manager, Site and Clinical Services the Clinical Services Lead (CSL) – Assisted/Supportive Living (AL/SL) provides leadership and direction for specific services including supportive living, assisted living, dementia care, and/or adult day programs. The CSL works with residents/clients/families and provides oversight and direct support to ensure safe and effective resident/client care is delivered maximizing the optimal utilization of available resources. The CSL - AL/SL assumes a leadership role empowering their team to build and maintain a safety culture that pursues leading practices, promotes quality improvement and learning in their unit/department.
Additionally, the CSL - AL/SL is a key representative of Good Samaritan promoting a positive image of the organization collaborative relationships with internal and external stakeholders of the organization.
Educational and other Qualifications
- Undergraduate degree in nursing required (i.e. BScN)
- Gerontology or healthcare administrator certificate preferred
- Current CPR certification
- Valid registration with the respective provincial licensing body
Work Experience
- Minimum of three (3) years proven leadership experience in a health care environment
- Minimum of five (5) years health related experience, primarily in seniors’ care, including dementia/geriatrics
- Experience leading people within in a unionized environment
- Experience in understanding health care budgets
Knowledge, Skills, and Abilities
Knowledge of:
- Accreditation process
- Human Resources and Labour Relations management
- Seniors’ care industry including applicable contractual and legislative requirements
- Comprehensive understanding of MDS/RAI coding and auditing
- Demonstrates critical thinking, analytical, and problem-solving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies, and that meets the standard of care
- Strong computer skills, particularly with Microsoft Office Suite, webinar, internet technology and charting platforms
- Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
- Adept at written and oral communication with internal and external stakeholders
- Exhibits an open and sincere approach by demonstrating respect and compassion for everyone equally and support resident/client and family needs
- Maintains an individual's dignity and self-worth during conversations
- Excellent active listening skills
- Demonstrates flexibility by changing routine to accommodate employee, resident/client needs
- Able to multi-task and demonstrate flexibility in a constant high energy environment while responding to complex priorities
- Ability to independently manage the care home/program in the absence of the Manager, Site and Clinical Services
- Ability to travel as required
- Ability to occasionally work after regular hours in order to attend functions, meetings and to address urgent issues impacting the care home/program
- Capable of balancing office tasks with people responsibilities equally
- Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects
Requirements:
- A current and clear Criminal Records Check Form and if applicable a Vulnerable Sector Check that has been obtained no more than 90 calendar days prior to the hire date.
- A tuberculosis screening that has been completed no more than 12 months prior to the hire date.
Good Samaritan is a member of the Alberta Continuing Care Association (ACCA), the Christian Health Association of Alberta (CHAA), the British Columbia Care Providers Association (BCCPA) and the Denominational Health Association (DHA) of British Columbia.
Recent Awards and Recognition
- 2025 Institute of Public Administration of Canada (IPAC) – Innovation Category – Equity, Diversity, Inclusion, and Reconciliation (shortlisted candidate)
- 2025 Canadian HR Awards Excellence Awardee
- Best Reward and Recognition Strategy
- Best Talent Management Strategy
- 2025 Canada’s Safest Employers Awards Excellence Awardee – Canada’s Safest Non-Profit Employer
- 2025 Fortis BC Efficiency in Action Award Innovation Technology – Good Samaritan Village by the Station in Penticton
- 2024 ACCA Awards of Excellence – Innovator of the Year Award
All qualified candidates are encouraged to apply. However, existing GSS/GSC staff will be given priority.
Good Samaritan is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.
How to apply:
- Visit us online at www.gss.org and apply by JOIN OUR TEAM
We thank all applicants, however only candidates under consideration will be contacted for an interview.
Pay: $81,267.59-$112,892.95 per year
Ability to commute/relocate:
- Stony Plain, AB: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you legally entitled to work in Canada?
Education:
- Bachelor's Degree (preferred)
Experience:
- Leadership: 3 years (preferred)
- health care related: 5 years (preferred)
- unionized environment: 1 year (preferred)
Licence/Certification:
- CRRN (preferred)
- CPR Certification (preferred)
Work Location: In person
