Edmonton, Ab Library & archives support staff Jobs – 9 Openings This Week

Library Assistant - Strathcona Branch
Edmonton Public Library —Edmonton, AB
- $32.40–$41.34 an hour
- Part-time
- Customer service
- English
- Microsoft Office
1d
Student Page - Highlands Branch
Edmonton Public Library —Edmonton, AB
- $16.32–$18.01 an hour
- Part-time
- Customer service
- Windows
- High school diploma or GED
1d
Library Assistant - Mill Woods Branch
Edmonton Public Library —Edmonton, AB
- $32.40–$41.34 an hour
- Part-time
- Customer service
- English
- Microsoft Office
1d
Student Library Assistant
Concordia University of Edmonton —Edmonton, AB
- 8 hour shift
- Customer service
- Bachelor's
Student Page - Lois Hole Library
Edmonton Public Library —Edmonton, AB
- $16.32–$18.01 an hour
- Part-time
- Customer service
- Windows
- High school diploma or GED
8d
Mobile Circulation Assistant (Road Warrior) - Idylwylde Branch
Edmonton Public Library —Edmonton, AB
- $27.98–$35.71 an hour
- Temporary
- Customer service
- English
- Microsoft Office
- Mileage reimbursement
1d

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Library Assistant - Temporary Part-Time
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Greet customers and proactively offer customer-first service across all interactions, promoting OPL services with enthusiasm and directing customers to…
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Cataloguing, Research and Resource Services Library Assistant
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Library Assistant - Strathcona Branch

Edmonton Public Library
Edmonton, AB

Apply Now

Job details

Part-time
1 day ago

Skills

Customer service
English
Microsoft Office
Presentation skills
Bachelor's
Communication skills

Full job description

Are you a Customer Service Ninja?
What do you want to be today? Edmonton Public Library is looking for a fun, agile customer service expert to join our team! This is an exciting opportunity for an enthusiastic customer service ninja (aka Library Assistant) who enjoys working with the public in a challenging and fast-paced environment.

What we're looking for:

At EPL our mission is simple: we share! Our Library Assistants are versatile and friendly people who want to make a difference in the community. Helping people is important to them - one minute, they will help a new Canadian find material to learn English, and the next they will offer a preschool storytime and then help a customer download an eBook on their tablet. They answer questions for people of all ages, bending internet-based resources to their will. They are our customer service ambassadors connecting people to the resources they need. They are active in the community and visit schools, daycares and other organizations. They are tech-savvy, curious and eager to share what they know with others.

Job Requirements:

An Information Management/Library Technology diploma or a directly related diploma with significant course content focused on education or community work, or an undergraduate degree from a recognized institution.
A minimum of one year's work experience in a library or an environment where customer service is a core focus.
Experience in the use of Microsoft Office programs, web-based services and other applications.
Experience in providing reference services and readers' advisory services is preferred.
Experience in developing and presenting classes and events for customers of all ages is required; a particular emphasis on leading activities for young children is preferred.

What do you need to bring to this position?

A commitment to upholding the Canadian Federation of Library Associations position statements on Intellectual Freedom and Diversity and Inclusion.
Enthusiastic with the ability to provide excellent customer service.
Demonstrated excellence in using communication and interpersonal skills.
Ability to contribute positively and work effectively within a team environment.
Comfortable with facilitating classes and events using new technologies.
Ability and knowledge to assist customers with the use of technology, devices, information resources (print and electronic) and in the use of various service applications and web based platforms.
Effective and creative problem solving and trouble shooting skills.

Physical Requirements:

Physical requirements of the Library Assistant position include frequent standing, walking, and bending; lifting library materials, reaching to place materials on shelves, and pushing and pulling book carts.

Note:

This position consists of varied schedules which include day, evening and weekend shifts.
Satisfactory background screening is required for the Library Assistant position, which includes a Criminal Record Check/Police Information Check.

About the Branch:

Please click HERE to view information about the branches.

Who we are:

The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple: We share. We share stories, ideas and experiences. We share with our customers, our communities, and ourselves. We are Edmonton's largest lender of all manner of information and entertainment.

Pay Band:

$32.40 - $41.34 per hour*

Approximately $59,194 - $75,544 per annum based on a 35 hour work week.

Shift differential may apply in accordance with the terms and conditions of the CSU 52 Collective Agreement.

Apply Now

Refine Your Search

library & archives support staff jobs in edmonton, ab

Library Assistant - Strathcona Branch

Student Page - Highlands Branch

Library Assistant - Mill Woods Branch

Student Library Assistant

Student Page - Lois Hole Library

Mobile Circulation Assistant (Road Warrior) - Idylwylde Branch

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