Coordinating Intakes:
· Manage intake processes, including Electronic Transfer Orders (ETO) and community referrals.
· Ensure efficient and compassionate admission of residents.
Resident Management:
· Support the cultural programming at the center for all staff and residents
· Liaison with other program areas to ensure all facets of resident care are met
· Develop and support programming for all residents
· Handle resident-related matters such as issuing warning letters, developing safety plans, and managing eviction processes.
· De-escalate conflicts and build positive relationships with residents.
Hiring:
· Participate in the recruitment and selection of new staff members.
· Oversee the onboarding process for new hires.
Staff Supervision and Training:
· Provide supervision, coaching, support, and training to staff, including healthcare professionals, peer navigators, and housing outreach workers.
· Schedule regular training sessions for staff development.
Building Operations:
· Oversee building operations, including maintenance requests, pest control (e.g., bed bugs), and ensuring a safe living environment.
Scheduling and Payroll:
· Manage staff scheduling and payroll processes efficiently.
Monthly Reports:
· Prepare and submit monthly reports on facility operations and resident statistics.
Administrative Tasks:
· Handle administrative responsibilities associated with intakes and hiring new staff members.
· Maintain accurate records and documentation.
Financial Management:
· Invoice government agencies such as Alberta Works, AISH, etc., and track all funds received.
· Manage and reconcile petty cash funds.
Community Engagement:
· Build and maintain positive relations with the local community and stakeholders.
· Provide information and resources to residents to support their integration into the community.
Policy and Procedure Management:
· Develop, update, and enforce building policies and procedures.
Health Support:
· Follow up with residents' medical needs, including Medication Assistance Programs (MAP), Medical Care Plans (MCP), and medication management.
Qualifications:
· Bachelor's degree in a related field (Social Work, Public Administration, etc.) or equivalent experience.
· Previous supervisory experience in a similar setting.
· Strong interpersonal and communication skills.
· Knowledge of relevant regulations and legislation.
· Ability to work effectively in a fast-paced and dynamic environment.
· Compassion, patience, and a commitment to improving the lives of vulnerable individuals.
Benefits:
· Health Benefits: Access to health insurance coverage, including medical, dental, and vision plans
· Indigenous Cultural Awareness: Access to ongoing cultural supports and paid ceremonial leave
· Meaningful Work: The satisfaction of making a positive impact on Indigenous communities by addressing the housing needs of Indigenous populations and working towards social justice.
· Collaborative Environment: The opportunity to work closely with diverse stakeholders, including Indigenous leaders, government officials, community members, and other professionals committed to Indigenous housing, fostering collaborative relationships and collective problem-solving.
· Community Engagement: The ability to engage directly with Indigenous communities, build relationships, and witness the positive outcomes of the agency's housing programs and initiatives.
Job Types: Full-time, Permanent
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
Education:
- Secondary School (preferred)
Work Location: In person
