Edmundston, Nb Customer service supervisor Jobs – 14 Openings This Week

Front Office Supervisor
Comfort Inn Edmundston —Edmundston, NB
- Weekends as needed
- Inventory control
- Hotel
- Supervising experience
Quick apply
Team Leader, Service Desk
Medavie —New Brunswick
- $73,465–$82,648 a year
- Full-time
- Remote
- Computer Science
- English
- Bachelor's
- Dental care
- Vision care
5d
Assistant Store Manager - Victoria Street Plaza
Reitmans —Edmundston, NB
- $42,000–$50,000 a year
- Weekends as needed
- Sales
- Inventory management
- Customer service
- Tuition reimbursement
- Paid time off
Quick apply
Assistant Store Manager
Sally Beauty (Corporate) —Edmundston, NB
- Full-time
- Inventory control
- Customer service
- Dental care
- Vision care
14d
Regional Sales Manager
Stella-Jones Inc. —New Brunswick
- Full-time
- Up to 50% travel
- Bachelor's
- Travel
- Disability insurance
- Dental care
Quick apply
4d
Permit Operations Lead (Fully Remote)
PermitFlow —Canada
- $70,000–$100,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Data analysis skills
- Commuter benefits
- Dental care
Quick apply
Supervisor Customer Care
Right Time Heating and Air Conditioning —Canada
- $50,000–$55,000 a year
- Weekends as needed
- CRM software
- Data analysis skills
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Account Manager, Service
Metrolinx —Canada
- $110,854 a year
- Full-time
- Marketing
- Presentation skills
- Contracts
5d
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$80,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Human resources
- Dental care
- Paid time off

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Remote - Bilingual Financial Customer Care Service Representative
NTT DATA Canada, Inc. —Edmundston, NB
Manage incoming phone inquiries and requests from cardholders and financial institution partners which include, but not limited to general inquires, secure code…
$20.00–$21.17 an hour
Bilingual Customer Service Representative (Federal)
Medavie —New Brunswick
We offer an extensive virtual paid training program, ensuring you are prepared to hit the floor and take calls.
$40,254–$45,285 a year
11d

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GALAXY FREIGHTLINE INC. —Mississauga, ON
The Customer Service Manager is responsible for leading and developing the Customer Service team while ensuring Galaxy Freightline delivers exceptional service…
$80,000–$95,000 a year
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Front Office Supervisor

Comfort Inn Edmundston
Edmundston, NB

Quick apply

Job details

Permanent

Skills

Budgeting and forecasting
Computer operation
Inventory control
Night audit
Supervising experience
Team management
Hospitality Management
Accounting
Forecasting
Customer service orientation
Recruiting
Front desk
Computer skills
Budgeting
Office management
Training & development
Guest services
Leadership
Guest issue resolution
Communication skills

Full job description

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo.

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NF. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio

ACTIVITIES:

The duties of the Front Office Supervisor include, but are not limited to the following:

Develop, prepare, execute & achieve financial goals.
Lead and supervise the day-to-day operation of the front office department (night audit, guest services and reservations) to ensure brand standards are in place and maintained.
Monitor and maintain the front office, guest accounting and reservations to ensure a high level of guest satisfaction and ensure company standards are met.
Responsible for the supervision, recruitment, selection, training and development of front office personnel.
Supervise the reservation functions including Yield Management System to ensure maximum RevPar.
Ensure application of credit policies, controls and handling of financial transactions are in accordance with company policies.
Ensure staff is knowledgeable on all hotel facilities, daily functions, current hotel promotions, as well as local activities within the city.
Handle guest feedback/concerns promptly to ensure the highest level of guest satisfaction.
Promote a culture focused on guest service.
Recommends, develops and implements staff incentives designed to increase revenues.
Implement and maintain all company policies and procedures.
Assist hotel management as directed with development of special reports and/or special projects.
Ability to set procedures relating to groups according to company policy and Yield Management targets
Assist the General Manager in producing hotel forecast by accurate projection of room related revenue and expenses
Keep central reservations updated on hotel facilities/special promotions to maximize revenues
Support the General Manager with the development of the room revenue budget.
Administer and maintain all uniforms and inventories, including printed materials.
Assist in the operation of other departments within the hotel.
Manager on Duty shifts are required, oversee day-to-day operations.
Other duties as assigned.

COMPETENCIES WE ARE SEEKING:

2+ years’ experience in a similar supervisory/leadership role
Excellent verbal and written communication skills
Accuracy and attention to detail
Strong interpersonal and problem solving abilities
Service focused personality with the ability to lead by example
Computer-savvy
Experience with property management system an asset
Well organized self-starter
Results-oriented with the ability to be flexible and work well under pressure
Degree or Diploma in Hospitality Management is an asset
Night Audit experience an asset
Must be available days, evenings, weekend and holidays.

Quick apply

Refine Your Search

customer service supervisor jobs in edmundston, nb

Front Office Supervisor

Team Leader, Service Desk

Assistant Store Manager - Victoria Street Plaza

Assistant Store Manager

Regional Sales Manager

Permit Operations Lead (Fully Remote)

Supervisor Customer Care

Account Manager, Service

Technical Support Supervisor - Automotive

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I want to receive the latest job alerts for customer service supervisor in edmundston, nb

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