CRMR is a family-owned Canadian hospitality company operating a collection of iconic mountain properties across the Canadian Rockies, including Buffalo Mountain Lodge in Banff, Deer Lodge and Post Hotel & Spa in Lake Louise and Emerald Lake Lodge in Yoho National Park. We are dedicated to delivering world-class dining, hospitality and service in some of the most breathtaking landscapes Canada has to offer.
Perks & Benefits
- Subsidized staff accommodation
- Subsidized meals on shift
- Complimentary stays at our sister lodges
- Staff rates at all CRMR properties
- Employee Benefits Program
- Discount on food and beverages at our hotel dining outlets
- Staff events and recognition programs throughout the year
- Opportunities for growth and advancement across our properties
- Access to staff fitness facilities (select properties)
- Annual wage and performance review
Why Work With Us
This isn't your typical 9 to 5. Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family. We believe the best guest experiences are created by people who love where they work and here, the mountains are your backyard.
Provide excellent customer service through prompt order taking, professional wine and menu recommendations, timely food delivery and anticipating guest needs. Build loyalty through personalized interactions and flawless execution.
Duties & Responsibilities
- Deliver welcoming, attentive service, answering questions on menu.
- Make recommendations, upsell based on preferences.
- Input orders accurately; communicate with kitchen staff.
- Prepare and deliver checks; process payments.
- Perform tableside wine, food preparations elegantly.
- Maintain cleanliness of stations, dining areas
- Assist with setups for functions, group events.
- Attend pre-shift meetings, trainings, staff meals.
- Comply with appearance standards per handbook.
- Adhere to all safety, Service Excellence principles.
Skills & Experience
- Serving It Right Certificate
- Restaurant service experience preferred.
- Wine knowledge an asset.
- Upbeat personality with passion for hospitality
- Polished presentation and communication skills
- Comfortable working on feet for long periods
- Responsible, guest-centric team player
- Open availability - able to work variable shifts.
Please note that only applicants selected for further consideration will be contacted.
Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.
If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.
We look forward to receiving your application
Job Type: Full-time
Pay: From $18.25 per hour
Benefits:
- Company events
- Disability insurance
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
- Vision care
Application question(s):
- Are you able to relocate to FIELD, BC for this role?
Experience:
- Restaurant Server: 1 year (required)
Work Location: In person
