Mountain View Electric Ltd. is a family-owned company serving agricultural, municipal, and industrial customers throughout British Columbia. With divisions specializing in electrical, water systems, irrigation, dairy equipment, generators, controls, and retail sales, we pride ourselves on providing practical solutions backed by exceptional customer service.
We are seeking a Warehouse & Counter Sales Assistant to support our warehouse operations while providing excellent service to customers visiting our store and service counter.
Position Summary
This role combines warehouse operations, inventory management, and customer service. The successful candidate will help maintain an organized warehouse, support technicians and project teams with materials, and assist customers with product inquiries, purchases, and order pickups.
The ideal candidate enjoys staying organized, helping people, learning new products, and being part of a team that keeps operations running smoothly.
Key Responsibilities
Customer Service & Counter Sales
- Assist walk-in customers with product selection and purchases.
- Process sales transactions and customer orders.
- Answer customer inquiries in person and over the phone.
- Direct customers to appropriate products, services, or team members.
- Prepare customer pickups and special orders.
- Build positive relationships with customers through friendly and professional service.
Inventory & Warehouse Operations
- Receive and verify incoming shipments.
- Put away inventory accurately and maintain warehouse organization.
- Pick and stage materials for service calls and projects.
- Conduct cycle counts and assist with inventory audits.
- Investigate inventory discrepancies and maintain accurate stock records.
- Return unused project materials to inventory.
- Help maintain a clean, organized, and efficient warehouse.
Shipping & Receiving
- Prepare outgoing shipments and freight.
- Process supplier and customer returns.
- Verify packing slips and shipment documentation.
- Coordinate deliveries and material transfers.
Purchasing & Material Coordination
- Assist with inventory replenishment and stock monitoring.
- Support purchasing and project teams with material requests.
- Help identify opportunities to improve inventory accuracy and warehouse efficiency.
Qualifications Required
- Strong customer service skills.
- Excellent organization and attention to detail.
- Valid Class 5 driver's license.
- Ability to lift up to 50 lbs.
- Basic computer skills.
- Strong communication skills.
- Ability to work independently and within a team environment.
Preferred
- Experience in customer service, retail, warehouse, or counter sales.
- Experience with inventory management systems.
- Forklift certification (or willingness to obtain).
- Knowledge of electrical, plumbing, irrigation, agricultural, industrial, or mechanical products.
The Ideal Candidate
You are someone who:
- Enjoys helping customers.
- Takes pride in keeping things organized.
- Notices details that others miss.
- Likes solving problems and finding answers.
- Is comfortable learning technical products and systems.
- Can balance customer service with warehouse responsibilities.
Compensation & Benefits
- Competitive hourly wage based on experience.
- Extended health and dental benefits.
- Ongoing training and development opportunities.
- Long-term career growth within a growing company.
If you enjoy helping customers, staying organized, and being part of a team that supports essential industries across British Columbia, we'd like to hear from you.
Job Type: Full-time
Pay: From $54,000.00 per year
Benefits:
- Dental care
- On-site parking
- Store discount
- Vision care
Flexible language requirement:
Shift:
Work days:
Ability to commute/relocate:
- Enderby, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
