About Us
SMS Security is a growing security services company headquartered in Toronto, proudly serving multi-residential condominium communities across the Greater Toronto Area. We provide guard services, installation and servicing of security systems, mobile patrol, and parking enforcement—and we’re scaling fast. We’re looking for a senior technician to complement our sharp, proactive executive assistant to help power our leadership team.
The Role
This is a senior field technician position focused on low-voltage security systems integrated with doors. The ideal candidate is hands-on, technically strong, and comfortable working independently in the field while maintaining professional standards with customers and team members.
What You’ll Do
Door Operators, Maglocks & Electronic Locking (Primary Focus)
● Install, service, and troubleshoot automatic door operators, maglocks, electric strikes,
and exit devices
● Integrate door systems with alarms and access control systems
● Diagnose issues related to door automation, locking hardware, and low-voltage controls
● Perform light mechanical adjustments such as lock alignment, minor door issues, and hardware tuning
Alarm Systems (Advanced)
● Install, program, service, and troubleshoot intrusion and fire alarm monitoring systems
● Resolve communication faults and device issues
● Perform system testing, commissioning, and customer demonstrations
● Ensure systems are operating properly and ready for monitoring
Maglock & Life Safety Integration
● Install and troubleshoot maglock systems and related release devices
● Integrate systems with fire alarm and emergency egress requirements
● Coordinate with electricians, fire alarm contractors, and other trades when required
● Conduct inspections with city, engineer and fire alarm technician
● Verify proper release on fire alarm activation and power loss
Cabling & Installation Practices
● Run, terminate, and test low-voltage cabling
● Install EMT conduit and other raceway systems where required
● Maintain clean, organized, and professional installation standards
● Label, secure, and route cables properly
Documentation & Service Reporting
● Complete service reports, deficiency notes, and installation documentation
● Record work completed, parts used, and follow-up requirements
● Support closeout documentation and final testing records
What We’re Looking For
- Strong hands-on experience with door operators, maglocks, and alarm systems
- Ability to independently diagnose and solve field issues
- Comfortable working on active residential and commercial sites
- Professional communication skills with customers, property managers, and team members
- Working knowledge of Ontario Building Code (OBC) and AODA accessibility requirements
- Understanding of egress and life safety rules for electrically locked doors
- Knowledge of fail-safe vs fail-secure locking applications
- Familiarity with maglock release requirements, REX devices, and push-to-exit buttons
- Familiarity with Underwriters Laboratories of Canada (ULC) standards such as ULC-S561
- Understanding of monitored alarm system requirements and verification practices
- Experience with low-voltage cabling, conduit, and field installations
- Basic understanding of door hardware functions and limitations
- Ability to identify mechanical issues outside scope and escalate appropriately
- Strong troubleshooting mindset and attention to detail
Nice to Have (Assets)
Access Control Systems
● Experience with card readers, controllers, I/O modules, REX devices, and door contacts
● Familiarity with systems such as Keyscan, ICT Protege, CDVI, Cansec, or Kantech
CCTV & Video Surveillance
● Experience installing and servicing IP or analog camera systems
● Familiarity with NVRs, DVRs, remote viewing, recording settings, and playback
Networking (Foundational)
● Basic networking knowledge including IP addressing, switches, routers, and PoE
● Ability to connect and troubleshoot devices on customer networks
● Experience with structured cabling and patch panels
Why Join Us
- We invest in people who take ownership—those who go above and beyond are noticed and rewarded
- Work alongside a supportive, values-driven leadership team that is committed to your development, not just your output
- Stable, growing company with a strong client base in the GTA condominium market and ambitious plans to scale
- Be part of a team that embraces technology and efficiency—including AI tools—to help you do your best work
To Apply
Please submit your resume and a brief cover letter telling us why you’re the right fit for this role. We look forward to hearing from you.
SMS Security is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations during the recruitment and selection process, please let us know. We are happy to make necessary arrangements to support your accommodation needs.
We thank all applicants for their interest in a career with SMS Security; however, only those candidates who are selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $27.00-$35.00 per hour
Benefits:
- Company car
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
- Wellness program
Application question(s):
- Are you legally entitled to work in Canada ?
- Are you fluent in English ?
- Do you have the ability to travel independently to client sites as required ?
Licence/Certification:
- Do you have a valid drivers’ licence with clean abstract (required)
Work Location: In person
