Join the Woodhouse Group!
Woodhouse Group Inc. is a trusted leader in general contracting, disaster restoration, and real estate management, with over 55 years of experience serving Waterloo Region and beyond. From transforming spaces to restoring properties, we are committed to excellence in every project we take on.
Our Woodhouse Restorations Division provides 24/7 emergency response to help clients recover and rebuild after disasters from water, fire, wind and mould. Our award-winning team is committed to delivering fast, reliable support when it’s needed most, restoring homes and businesses with care and control.
Office Administrator
We are seeking an Office Administrator to support our disaster restoration division. This role involves financial, administrative, and clerical tasks to ensure accurate and efficient operations.
As an Office Administrator, you will:
- Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.
- Reconcile the accounts receivable records to ensure accurate payment tracking
- Investigate and resolve billing discrepancies.
- Facilitate payment of invoices due by sending bill reminders and contacting clients
- Generate financial statements and reports detailing accounts receivable status.
- Upload, update and manage project data, including estimates, documents, revenue, and other relevant information across all project types.
- Support with bids, tenders, and time-and-materials (T&M) documentation.
- Respond to client and customer calls, accurately document information, and follow up on overdue invoices as needed.
- Intake and set up new project files in Job Management System (JMS) and associated platforms.
- Run daily reports and assign files to the respective Project Managers.
- Maintain accurate and up-to-date project files and customer profiles.
- Manage all invoicing processes, including preparing, reviewing, and issuing invoices, tracking payments, and addressing any discrepancies to ensure accurate and timely billing.
To be successful in this role, you will bring:
- Accounts Receivable & Invoicing Experience: A strong background with 3+ years in invoicing, accounts receivable, and stakeholder reporting.
- Technical Proficiency: Advanced skills in Microsoft Office 365 and familiarity with restoration software or a proven ability to learn new systems quickly.
- Adaptability & Initiative: Highly self-directed, flexible, and capable of working both independently and collaboratively in a fast-paced, dynamic environment.
- Industry Expertise: 2+ years of experience within the restoration industry considered an asset.
Why Join the Woodhouse Team?
- Competitive Salary: Attractive compensation package that reflects your experience and expertise.
- Comprehensive Group Benefits Program: Enjoy peace of mind for you and your family with our extensive benefits package, including extended health and dental coverage, life insurance, critical illness protection, and access to an employee assistance program for support when you need it.
- Tools for Success: We provide you with the tools and resources needed to excel in your role, including training and professional development opportunities.
- Employee Recognition Events: Participate in regular events that celebrate and acknowledge your hard work and achievements, fostering a positive and motivated workplace culture.
Woodhouse Group is an equal opportunity employer and committed to providing accommodations, upon request, for candidates taking part in the full cycle recruitment.
Job Types: Full-time, Permanent
Pay: $45,000.00-$55,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Experience:
- Accounts Receivable: 3 years (required)
- Restoration Industry: 2 years (required)
Location:
- Kitchener, ON N2G 3M7 (required)
Work Location: In person
