fergus, on hotel & accommodations guest services staff Jobs – 9 Openings This Week

Front Desk Agent
Best Western Plus, Fergus, ON —Fergus, ON
- $17.20–$18.00 an hour
- Part-time
- Hospitality
- Google Suite
- Customer service
Quick apply
Hotel Front Desk Clerk
Tru by Hilton —Milton, ON
- $17.20–$25.73 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
6d
Front Desk Agent - Hampton Inn & Suites Guelph
Hampton Inn & Suites By Hilton - Guelph —Guelph, ON
- From $17.60 an hour
- Full-time
- In-person
- Phone etiquette
- Hotel experience
- Dental care
- Vision care
Quick apply
12d
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
NIGHT AUDITOR/GUEST SERVICE AGENT
Vintage Hotels —Caledon, ON
- Part-time
- Sales
- Hotel
- Accounting
3d
Front Desk/Night Auditor
Mount Alverno Resort and Retreat —Caledon Village, ON
- $17.60 an hour
- Part-time
- Hospitality
- CPR Certification
- Hotel
Quick apply
12d
Night Auditor / Front Desk Associate – Super 8 Motel
Super 8 by Wyndham —Guelph, ON
- $17.60 an hour
- 8 hour shift
- Customer service
- Hotel
- Front desk
Quick apply
13d

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Hotel Front Desk Clerk
Tru by Hilton —Milton, ON
Manage multi-line phone systems to handle reservations, inquiries, and guest requests. The ideal candidate will serve as the first point of contact for our…
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Quick apply
6d
Front Desk Clerk
Marriott International, Inc —Toronto, ON
Process all payment types such as room charges, cash, checks, debit, or credit. Welcome and acknowledge all guests according to company standards; anticipate…
$24.42–$27.13 an hour

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Sales and Spa Booking Maternity Leave Coverage
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This is a guest-facing role where your voice and care are often the first touchpoint in our guests’ journey. Support business development initiatives and group…
$23 an hour
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6d
Customer Service and Sales Advisor
IS2 Workforce Solutions —Grafton, ON
In this role you will be responsible for delivering an exceptional guest experience while driving revenue through reservations, upselling, and relationship…
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Front Desk Agent

Best Western Plus, Fergus, ON
Fergus, ON

Quick apply

Job details

Part-time

Benefits

On-site parking

Skills

Hospitality
Computer operation
Google Suite
Customer service
Front desk
Computer skills
Communication skills

Full job description

We are looking for a highly motivated and customer service-oriented individual who can work independently to create an exceptional front desk experience for our hotel guests. Candidates must be available for all shifts, including overnight, weekends, and holidays. This is a part-time position with the opportunity to transition into full-time employment. Candidate must be living in Guelph or Fergus, or willing to relocate to Fergus.

Responsibilities

Register arriving guests and assign rooms
Process group arrivals and departures
Reserve, cancel, and modify room reservations
Answer and direct telephone calls using a multi-line switchboard
Provide information on hotel facilities, services, and local points of interest
Investigate and resolve guest complaints and concerns professionally
Perform night audit duties, including balancing daily transactions and reports
Process guest payments and maintain accurate records
Handle guest departures, calculate charges, and receive payments
Balance cash and complete cash reports and related forms
Set up and clean the breakfast buffet daily
Follow hotel emergency and safety procedures
Ensure the lobby and front desk area remain clean and organized
Maintain security and monitor hotel activity during overnight hours
Perform other duties assigned by management

Minimum Qualifications & Skills

Previous front desk or customer service experience preferred
Hospitality experience is considered an asset
Basic computer skills and ability to learn hotel management systems
Knowledge of Visual Matrix PMS is preferred
Strong communication and problem-solving skills
Ability to work independently, especially during overnight shifts
Strong attention to detail and accuracy with numbers
Must be willing to work overnight shifts, weekends, and holidays

Working Conditions

Some heavy lifting required
Standing for extended periods of time
Use of cleaning chemicals
High level of attentiveness to guest needs and requests
Daily setup and cleanup of breakfast buffet
Occasional handling of guest and staff inquiries
Ability to work early morning, evening, overnight, weekend, and holiday shifts with minimal supervision
Must maintain a professional appearance and wear the prescribed uniform and name tag at all times

Job Type

Part-time position leading to full-time

Experience

Hospitality: 1 year preferred

Work Location

In person

Please submit your resume to apply.

Pay: $17.20-$18.00 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in fergus, on

Front Desk Agent

Hotel Front Desk Clerk

Front Desk Agent - Hampton Inn & Suites Guelph

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

NIGHT AUDITOR/GUEST SERVICE AGENT

Front Desk/Night Auditor

Night Auditor / Front Desk Associate – Super 8 Motel

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