Foothills, Ab Office assistant Jobs – 1 Openings This Week

Service Advisor / Service Secretary
Bar T 5 Trailers —Foothills, AB
- From $18.50 an hour
- Full-time
- Sales
- Customer service
- Organizational skills
- Store discount
- Paid time off
Quick apply
8d

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Service Advisor / Service Secretary
Bar T 5 Trailers —Foothills, AB
Communicate effectively with customers regarding trailer repairs, maintenance needs, and estimated timelines. Proficiency in basic administrative tasks.
From $18.50 an hour
Quick apply
8d

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Service Advisor / Service Secretary

Bar T 5 Trailers
Foothills, AB

Quick apply

Job details

Full-time
8 days ago

Benefits

Casual dress
Store discount
Paid time off
Flexible schedule
On-site parking

Skills

Sales
Customer service
Upselling
Organizational skills
Dealership experience
Mechanical knowledge

Full job description

Overview

We are seeking a professional and customer-focused Service Advisor / Service Secretary to join our service team. This role is essential in providing exceptional customer service, managing service appointments, and ensuring smooth communication between customers and our service technicians. The ideal candidate will have dealership experience, mechanical knowledge, and a passion for delivering outstanding care. Prior experience in sales is a plus. This position offers an engaging work environment where you can utilize your expertise while helping customers maintain their trailers efficiently.

Duties

Greet customers promptly and professionally as they arrive for service appointments
Schedule, confirm, and update service appointments using dealership management systems
Communicate effectively with customers regarding trailer repairs, maintenance needs, and estimated timelines
Assist technicians by providing detailed trailer information and work orders
Handle transactions accurately and process payments securely
Maintain organized records of customer interactions, service history, and billing information
Follow up with customers post-service to ensure satisfaction and address any concerns
Collaborate with the sales team to promote additional services or vehicle upgrades when appropriate

Requirements

Mechanical knowledge or experience working with trailer repairs is highly desirable
Strong customer service skills with the ability to communicate clearly and professionally
Sales experience, including upselling techniques, is advantageous
Proficiency in basic administrative tasks
Ability to multitask efficiently in a fast-paced environment
Excellent organizational skills with attention to detail
Professional appearance and positive attitude toward customer interactions

This role is vital in ensuring a seamless customer experience while supporting the technical team. If you are passionate about the industry and excel in customer relations, we encourage you to apply for this rewarding position.

Pay: From $18.50 per hour

Benefits:

Casual dress
Flexible schedule
On-site parking
Paid time off
Store discount

Work Location: In person

Quick apply

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Service Advisor / Service Secretary

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