Company Description:
The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.
Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, Fallsview Indoor waterpark, and a super entertaining arcade makes our property locations unparalleled.
Overview
The Kitchen Manager is responsible for recruiting, developing and driving a large,dedicated team of culinary staff to maximize the Restaurant's Kitchen efficiency and effectiveness in a high volume restaurant. This objective is achieved through the effective and efficient business planning, budgeting, menu costing, organizing, staffing, directing and controlling of both the kitchen operation and its staff.
Responsibilities
Responsible for ensuring service teams provide passionate, sophisticated, attentive and guest-focused food and beverage service at all times in alternating family/group tour/dining restaurant atmospheres. Focus is to ensure consistent and timely food preparation in an efficient and cost effective manner, continually looking for ways to increase revenue and decrease cost, with compliance to all brand standards and applicable Federal, Provincial and Municipal regulations (Public, Health and Safety, Fire, WHMIS etc.).
Qualifications
- Previous kitchen management experience in a large volume restaurant
- Commitment and passion to maximizing guest satisfaction in each stage of the guest experience. Establishes immediate credibility with guests and staff – leads all staff by example
- Leadership skills; excellent organizational and time management skills
- Ability to maintain professional composure at all times, while performing multiple tasks among staff, multiple guests/multiple items/products
- Employ persuasion and influence to initiate and/or resolve matters
- Excellent interpersonal and communication skills
- Excellent organizational and time management skills as well as the ability to work effectively under pressure
- Well-developed analytical and problem-solving skills in order to determine cause, effect, menu and labour costing, and continuous improvement as it pertains to kitchens operations
- Knowledge and conversational ability to train staff to effortlessly provide exceptional guest experiences. Train and correct staff, as required, in order to ensure all staff operate at a consistent level of performance
- Previous experience in creating, analyzing and responding to departmental business plans, budgets and expenses (including labour control and utilization)
- Develops all staff to the best of their personal capabilities
- Demonstrates personal involvement and supervision to ensure the workplace is safe for all guests and staff
- Resolve guest complaints in an efficient and courteous manner
- Demonstrate professional telephone manners
- Excellent attention to detail and personal standards in order to set an appropriate standard to all supervisory and reservations staff
- Post-Secondary education in a related field or the equivalent in education and experience
- Willingness to work all shifts including days/evenings/weekends and holidays
- Knowledgeable with Microsoft Word, Excel and Outlook
Why Work For Canadian Niagara Hotels Group?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
- Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
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Placement within the hiring range is based on skills, experience and accomplishments in comparable roles
We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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Job Type: Full-time
Pay: $58,000.00-$68,000.00 per year
Ability to commute/relocate:
- Niagara Falls, ON L2G 3K7: reliably commute or plan to relocate before starting work (required)
Work Location: In person
