Fort St. John, Bc Hotel & accommodations guest services staff Jobs – 2 Openings This Week

Front Desk/Night Audit
Home2 Suites by Hilton Fort St. John —Fort St. John, BC
- $19.50–$20.00 an hour
- Weekends as needed
- Hotel
- Front desk
- Cleaning
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Night Auditor
124 on Queen Hotel & Spa —Niagara-on-the-Lake, ON
The Night Auditor is responsible for the reception area at the hotel Includes the greeting of all guests, answering phone calls, assisting guests with questions…
From $18.50 an hour
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Hotel Porter
Best Western Plus Cairn Croft Hotel —Niagara Falls, ON
Greets all guests with enthusiasm and sincerity, with the willingness to go the extra mile. Communicates directly with the Sales and Events Manager to execute…
From $17.75 an hour
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Front Desk/Night Audit

Home2 Suites by Hilton Fort St. John
Fort St. John, BC

Quick apply

Job details

Skills

Computer operation
Hotel and accommodations experience
Night audit
Complaint handling
Hotel guest services experience
Client services
Customer service orientation
Cleaning and debris removal
Front desk
Cleaning
Stocking
Computer skills
Guest services
Guest issue resolution
Communication skills

Full job description

Job description

A Front Desk Agent with Home2 Suites by Hilton Fort St. John is responsible for delivering an excellent guest experience while monitoring all hotel standards.

At Home2 Suites by Hilton Fort St. John, we guarantee an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to satisfaction, you may be just the person we are looking for. We are unable to support PR or RCIP applications at this time. Please only apply if you have valid PR or a citizen.

What will I be doing?
Reporting directly to the Guest Services Manager, you are responsible delivering an excellent guest and member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

Check-ins and check outs of guests in accordance with hotel standards in an efficient and friendly manner as well as verifying method of payment
Assign guests to hotel rooms
Takes reservations via telephone, fax and other correspondence
Answer guest inquiries regarding rates, packages, and general information accurately and in a timely manner
Resolving guests complaints and concerns as well as acknowledging guests in the lobby.
Ensuring the lobby and work area is clean and free of debris
Ensuring Home2 Market is fully stocked and Coffee 2 Tea is fresh
Ensuring communication between different shifts and departments
Oversee and monitors boardroom operations which includes preparation and cleaning
Assist other departments wherever necessary
Other duties as assigned by the management

What are we looking for?
A Front Desk Agent is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills and values that follow:

Previous front desk / guest services experience
Excellent communication skills
Committed to delivering high levels of customer service
Ability to work under pressure
Computer skills necessary
Excellent grooming standards
Flexibility to respond to a range of different work situations
Commitment to thinking outside of the box and going above and beyond regular job duties
Must be available to work both morning and evening shifts, weekends and holidays

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hotel & accommodations guest services staff jobs in fort st. john, bc

Front Desk/Night Audit

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