Master, for over 70 years
The Master Group is Canada’s largest HVAC-R distributor and one of North America’s leading players in the industry. For more than 70 years, Master has supported contractors, engineers and industry partners with a broad portfolio of solutions across residential, commercial, institutional, and industrial applications.
With more than 1,800 dynamic and dedicated team members and a network of 85 branches, along with four distribution centres and three regional distribution hubs across Canada and the United States, Master combines national scale with strong local presence. The company is known for its deep technical expertise, disciplined execution and long-standing partnerships with customers and suppliers.
Master’s approach is grounded in growth, simplicity, teamwork and doing what’s right — focusing on practical innovation, operational excellence and helping its partners succeed in a rapidly evolving industry.
Improving lives, in every degree.
An Outside Sales Representative in a residential & refrigeration setting focuses on meeting and interacting with potential and existing clients face-to-face to sell products or services. They build relationships, identify customer needs, and close deals while working independently and meeting sales quotas.
What you will accomplish with us:
- Prospecting and Lead Generation: Identifying and contacting potential customers through various methods, including cold calling, networking, and referrals.
- Building Relationships: Developing and maintaining strong relationships with existing and potential clients through regular communication and in-person meetings.
- Needs Assessment: Understanding customer needs and preferences to tailor product or service offerings.
- Sales Presentations and Negotiations: Presenting product or service solutions to potential clients and negotiating contracts.
- Closing Deals: Securing sales and ensuring customer satisfaction.
- Sales Reporting and CRM Management: Tracking sales activities, updating customer data in the CRM, and preparing sales reports.
- Customer Service: Providing excellent customer service and addressing client inquiries and concerns.
What You Bring to Our Team:
- Post Secondary education in HVAC-R or a related discipline
- Demonstrate experience/knowledge in HVAC-R industry (an asset)
- Advance knowledge of MS Office (Outlook, Excel)
- Excellent Communication and Interpersonal Skills: Effective communication, active listening, and the ability to build rapport are essential.
- Sales and Negotiation Skills: Strong sales techniques, negotiation strategies, and closing skills are crucial.
- Product Knowledge: Thorough understanding of the products or services being sold.
- Customer Service Skills: Ability to handle client inquiries, address concerns, and provide excellent customer service.
- Self-Motivation and Independence: Ability to work independently, manage time effectively, and stay motivated to meet sales goals.
- CRM Software Proficiency: Familiarity with CRM systems for managing customer data and tracking sales activities.
- Organizational Skills: Ability to manage multiple tasks, prioritize responsibilities, and organize sales activities.
- Problem-Solving Skills: Ability to identify and address customer issues and concerns.
Additional Considerations:
- Travel Requirements: Outside sales positions often involve significant travel to meet with clients, attend industry events, and conduct sales activities.
Compensation Information:
Base Salary Range: $55,000 - $70,000 annually
Supplemental Pay Types Include: Annual bonus
The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.
Competitive Benefits: In addition to a rewarding career within our team, we offer
- Medical and dental coverage from day one, along with short and long-term disability protection
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Contribution to a collective registered retirement savings plan upon starting your role.
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Wellness spending account
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An employee assistance program including psychological, financial, and legal support.
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Access to telemedicine from the beginning of your employment.
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Reimbursement of professional association membership fees.
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Early vacation program.
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Work–life balance supported through a hybrid work policy.
