Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John's, NL, Corner Brook, NL, and Fredericton, NB.
Steele Hotels is looking for a Dining Room Supervisor to join its growing team at our Sinbad’s Hotel in Gander, NL. The ideal candidate would possess a positive "can-do" attitude, and a high level of professionalism, coupled with a strong work ethic and customer service skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night. The Dining Room Supervisor will report directly to the Manager of Sinbad’s Hotel and Suites and take a leading management role when required. As part of this role, the Dining Room Supervisor will serve as the Manager on Duty every second weekend.
Main Duties & Responsibilities:
- Lead and supervise all dining room and banquet staff following performance management guidelines
- Providing excellent and timely customer service while greeting and serving guests
- Complete weekly scheduling of service staff
- Train all serving staff on all procedures, policies and requirements for their role
- Preparing inventory and month end count and control
- Ensure all stations are stocked and maintained
- Cover manager on duty responsibilities every other weekend and when required
- Perform other duties, as assigned
Qualifications, Skills & Attributes:
- Strong customer service skills coupled with 5 years’ experience working with the public
- Supervisory experience an asset
- Exceptional communication and organization skills
- Organized with the ability to multitask and work in a fast-paced environment
Why Work with Us:
- Competitive compensation package
- Company RRSP matching plan to secure your financial future
- Comprehensive health benefits including dental and vision coverage
- Employee Family Assistance Program [EFAP], including counseling services and life coaching
- Paid time off, including vacation time, sick leave, and statutory holidays
- Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.
- Gratuities
If you are interested in working with a growing company and want to grow with us, we welcome you to apply to [email protected]. Please include “Dining Room Supervisor” in the email subject line, and use the following naming convention for the resume file: First Name Last Name - Resume. The closing date for this position is August 7, 2026, or until the position is filled.
We are an equal opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
