grande prairie, ab technical support occupations Jobs – 3 Openings This Week

Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Alberta
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
12d

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MOA - Ava EMR Support Specialist (Ontario)
Ava Industries —Greater Toronto Area, ON
Deliver detailed messaging to our customers on the latest releases, including updating Ava’s website. Collaborate with the development team to identify and…
$50,000–$60,000 a year
Quick apply
3d
Certified Network Technician - Permanent
Simcoe County District School Board —Midhurst, ON
This position requires travel throughout Simcoe County and as such, a valid drivers licence and reliable transportation is required; mileage payable at the…
$29.19–$33.97 an hour
3d

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Remote Technical Support Representative - Work from Home (Canada)

Teleperformance
Alberta

Quick apply

Job details

Full-time
12 days ago

Benefits

Work from home

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Technical support
Microsoft Office
Customer support
Typing
Associate's degree
Document management systems
Communication skills

Full job description

The Opportunity

Description

This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.

Now Hiring Across:

Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Nova Scotia
Prince Edward Island
Quebec
Saskatchewan

As a Technical Support Representative, you will provide first-level technical support and customer service for client products. This role is ideal for candidates who enjoy troubleshooting, helping customers solve problems, and working in a structured remote environment.

Why This Role Stands Out

Fully remote work environment
Competitive compensation
Structured paid training and support
Opportunity to gain experience supporting technical and medical-related products
Potential contract extension and long-term opportunities
Supportive and collaborative team environment

What You’ll Do

Provide first-level technical support and customer service
Troubleshoot and resolve technical issues using diagnostic tools and procedures
Deliver empathetic, solution-focused customer support
Accurately document customer interactions in electronic systems
Coordinate with internal teams to ensure timely issue resolution
Schedule service calls and follow up with customers as needed
Maintain professionalism and ownership throughout the customer experience

Experience Required for Your Success

Work Environment Requirements

Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
Dedicated, distraction-free workspace required
Hardwired high-speed internet connection required (Wi-Fi not permitted)

Minimum Qualifications

Associate’s degree or certification from an accredited program for technical and/or clinical education required
Minimum 2 years of experience in a technical support or clinical/medical device support role
Experience using electronic documentation systems required
Strong communication and comprehension skills
Ability to type at least 30 WPM and pass language/grammar screening
Comfortable navigating multiple systems and applications simultaneously
Strong problem-solving and customer service skills

Preferred Qualifications

Previous contact center experience
Working knowledge of Microsoft Office applications including Outlook, Word, and Excel

Apply Today

Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

Quick apply

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technical support occupations jobs in grande prairie, ab

Remote Technical Support Representative - Work from Home (Canada)

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