Grande Prairie, Ab Customer experience representative Jobs – 10 Openings This Week

Customer Service Representative
Innovex Canada ULC —Clairmont, AB
- $30–$38 an hour
- Overtime
- Inventory control
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Customer Service Representative/Contact Centre Agent REMOTE
SureHire —Grande Prairie, AB
- $18–$19 an hour
- 8 hour shift
- Remote
- Microsoft Word
- High school diploma or GED
- Quality Control
23h
Customer Experience Representative
Indigo Books & Music —Grande Prairie, AB
- $15 an hour
- Part-time
- Customer service
- Merchandising
- English
Quick apply
Customer Service Representative
Mr Appliance —Grande Prairie, AB
- From $18 an hour
- Full-time
- Customer service
- English
- High school diploma or GED
- Dental care
- Vision care
Quick apply
4d
Seasonal Customer Experience Representative
Avenir Energy —Grande Prairie, AB
- Weekends as needed
- CRM software
- English
- Data entry
- Dental care
- Life insurance
Quick apply
Billing and Sales Representative (AB)
Connex Telecommunications Inc. —Alberta
- $16 an hour
- Full-time
- Windows
- Typing
- In-person
- Dental care
- Vision care
Quick apply

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Customer Service Representative

Innovex Canada ULC
Clairmont, AB

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
RRSP match
Disability insurance
Dental care
Life insurance
On-site parking

Skills

Sales support
Inventory control
Sales
Customer service
Workplace safety policies
Oil & gas
English
Purchase order management
Technical support
High school diploma or GED
Shipping & receiving
Team management
Client services
Quality Control
Mentoring
Customer service orientation
Customer support
Training & development
Team coordination

Full job description

Company Overview
Innovex Canada ULC is a leading provider in the oil and gas industry, specializing in wellhead and frac services. Since our inception in 2003, we have prioritized customer satisfaction by delivering high-quality, reliable products and exceptional service. We are looking for an energetic, detail-oriented Customer Service Representative to join our team in Clairmont, Alberta reporting to the Operations Manager.

Job Overview

Reporting directly to the Operations Manager, the Customer Service Representative is responsible for working directly with sales, production staff, and applicable processes utilized in the means and facilitation of production, shipping, and procurement of goods and services. Along with ensuring equipment is maintained to company standards, Dispatching Service Technicians and shop builds are correct and accurate.

Responsibilities

Comply with all Company Health, Safety, & Quality Policies.
Participate in any associated training, processes, and procedures in accordance to documented internal standards.
Field incoming customer calls with a high level of accuracy and provide technical requirements
Generate/coordinate Wellhead/Frac drawings for assembly in the shop
Knowledge of conventional wellheads.
Check drawings for accuracy and all applicable equipment is pulled and correct
Generate/coordinate sales orders to shipment, complimenting other related functions within our organization.
Meet the 72-hour maximum sales order completion dead line.
Responsible for ordering and maintaining stock for current customers.
Coordinate related purchase orders to support all functions as required.
Preload sales orders to drive demand
Checking in Rental inventory when returned from the field
Ensure all paperwork is complete, concise, and accurate to documented procedures to ensure “first–pass” success.
Work directly with the Shop to ensure assembly staff are held accountable to productivity, accuracy, and quality expectations for product and its timeliness to applicable documented, internal standards.
Mentor/direct all staff in best practices for all processes/procedures, both documented and un-documented.
Actively take part in the “On-Call” rotation.
Assist manager in dispatch of service technicians.
Assist and actively mentor all staff accountable knowing continual visibility and growth is paramount.
Assist in Non-Conformance Report (NCR) meetings, investigations, actions, and resolutions.
Assist in shop building when timelines need to be met
Assist with training of staff when required
Field visits to customers periodically to build the relationship between customers and yourself.
Making sure all Customer Property is received and entered in the system
Responsible for checking in stock and making sure paperwork is handed in for receiving
Responsible for shipping product to the field via hotshot/GNWF delivery.
Generate/coordinate Stock Transfers to and from multiple branch locations.
Fluent in English, must communicate effectively, both written and verbal

Schedule:

Monday to Friday
On call
Overtime

Education:

Secondary School (preferred)

Experience:

Customer service: 2 years (preferred)

Licence/Certification:

Drivers Licence (required)

Pay: $30.00-$38.00 per hour

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
RRSP match

Work Location: In person

Quick apply

Refine Your Search

customer experience representative jobs in grande prairie, ab

Customer Service Representative

Customer Service Representative/Contact Centre Agent REMOTE

Customer Experience Representative

Customer Service Representative

Seasonal Customer Experience Representative

Billing and Sales Representative (AB)

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