Our Lotus Program in Grande Prairie, is seeking a candidate for the permanent, full-time position of Program Manager
Who we are
Mountain Plains Community Services Society of the North (MPCSSN) is a non-profit, charitable society governed by a volunteer Board of Directors. Our Society has operated numerous diverse community and family-focused programs that are designed to address the unique needs of the Northwest region of Alberta since 1972. Currently, we offer services in partnership with Alberta Health Services and Alberta Human Services.
Mountain Plains CSSN is accredited by CARF International and is a member of the ALIGN Association of Community Services as well as the Children’s Welfare League of Canada.
The Program
The Lotus Group Care home is a resource providing 24-hour care and protection for youth, during periods of crisis and transition on a long-term treatment basis. This program targets youth 12 years of age and under. The program consists of in-home and out-of-home programming. Programming is designed to support youth who may be struggling with mild to moderate behavioral or emotional health during periods of crisis or transition. The typical duration of stay for the clients is based off of each individual child’s need, potentially short or long term care.
What we are can offer you
- Ongoing commitment to training and educational opportunities for your professional growth and development
- Annual Salary of $70,484.00
- Comprehensive benefits package at three months of employment + Annual wellness spending account
- RRSP Matching at 6 months of employment
- Expected hours of work Monday - Friday 8am-4pm with availability on evenings, weekends, and the ability to be on call 24/7 to answer questions from your team.
ROLE
The Program Manager is accountable for the overall operations of the support home. The Program Manager ensures the program is operating within the bounds of recognized standards and practices. The Program Manager oversees the administrative functioning of the program including budgeting, staff recruiting, hiring evaluating and terminating; and the maintenance of the assets needed in operating the physical buildings. The Program Manager provides leadership and guidance to the Youth Care Counsellors and Day Program Coordinator; is responsible for overall program development; and is accountable for the outcomes of the overall program.
Hours of work – This position requires a flexible schedule to ensure the needs of the Program are met. This will include 8am-4pm shifts as well as evenings, awake nights and weekends when required. 24 hour on-call is a requirement of this role.
Organizational Responsibilities
Administrative
- To be responsible for the disbursement, recording, and accounting of funds for daily operations of the program; including approval of charge accounts expenditures and gathering of pertinent materials.
- To be directly involved in the recruiting, hiring, training and terminating of all program staff.
- To ensure that all personnel procedures are in accordance with provincial laws and agency practices. (e.g. Overtime Agreement, monitoring of overtime hours, vacation leave requests, etc.).
- To establish staff schedules accounting for the needs of the program within the legal parameters of hours of work, overtime, and statutory holiday legislation.
- To maintain complete and current knowledge of accepted practices and procedures of the support home and agency, and to carry out and monitor appropriate action.
- To participate in an annual program evaluation.
- To have an understanding of all laws, regulations and standards that pertain to the operations of residential programs and ensure that all programs are operated within those bounds.
- May be delegated other responsibilities at the discretion of the Executive Director.
Supervision
- To attend and participate in regular personal supervision, and in an annual performance evaluation.
- To provide regular supervision to Youth Care Counsellors and Day Program Coordinator in order to expand their skills and improve performance.
- To lead the process in performing objective and factually based staff evaluations.
- To delegate responsibilities to Youth Care Counsellors and Day Program Coordinator as per job description and performance objectives.
- To respond to after-hours calls from staff.
Community Involvement
- To actively participate in identifying, developing and implementing community services that would meet the needs of the persons served.
- To liaison with community partners to ensure positive working relationships are maintained.
BEHAVIOUR
- To create a safe, supporting relationship and environment with individuals of varying abilities
- To implement creativity and initiative in establishing a service directed at supporting individuals in reaching their self-identified goals
- To model appropriate relationship building, professional boundaries, leadership and effective written and verbal communication in all interactions and settings
- To understand the importance of being an advocate for clients, and will advocate on behalf of the agency in all situations
- To Implement the MPCSSN Culture Code in their daily activities (Commits to Continuous Growth, Cultivates Authentic Experiences, Takes Ownership & Pride)
- To Implement the MPCSSN Ethical Code of Conduct in their daily activities
Must have
- Degree or 2 Year Diploma in Child and Youth Care, or related human services field.
- Valid Alberta Class 5 Driver’s License
- Driver’s Abstract
- Clear Criminal Records Check
- Clear Children’s Service Intervention Record Check.
- Vehicle Insurance stating $2 million liability and access to a vehicle
