Greater Sudbury, On Customer success manager Jobs – 4 Openings This Week

Customer Success Manager
LoopX —Greater Sudbury, ON
- $84,000–$150,000 a year
- Full-time
- Bilingual
- Travel
- In-person
Quick apply

Check out these similar jobs

Based on your search for customer success manager jobs.

Customer Success Manager
LoopX —Greater Sudbury, ON
Focus is on coordinating deployments, supporting customers in the field, and making sure systems are working as expected and delivering value.
$84,000–$150,000 a year
Quick apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Success Manager
Confidential —Scarborough, ON
Strong analysis skills to interpret data insights and develop strategic action plans. Collaborate with cross-functional teams including sales, product…
$60,000–$80,000 a year
Quick apply
Event Success Manager - Canada Remote
EventMobi —Toronto, ON
Guide customers through technical product training with an events-first mindset — delivering hands-on enablement that prepares teams to execute high-impact…
Up to $65,000 a year

Show more jobs in cities nearby

I want to receive the latest job alerts for customer success manager in greater sudbury, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Success Manager

LoopX
Greater Sudbury, ON

Quick apply

Job details

Full-time

Skills

Bilingual
French
Communication skills
Driving Licence

Full job description

Customer Success Manager
Location: Sudbury, ON (some travel required)
Company: LoopX
Date posted: April 14, 2026

About LoopX
LoopX is a Canadian technology company developing AI-based systems that improve safety and productivity in the mining industry. Our solutions are deployed on both mobile equipment and stationary infrastructure, helping mining operations work more safely and efficiently.

Role Overview
This role is responsible for ensuring successful deployment and ongoing use of LoopX systems at customer sites. Focus is on coordinating deployments, supporting customers in the field, and making sure systems are working as expected and delivering value. Works closely with field and engineering teams to resolve issues and improve overall system performance.

Responsibilities

· Coordinate system deployments including shipment, installation, and commissioning

· Work directly with field engineers and customer site teams during deployments

· Track progress, issues, and risks across active deployments

· Ensure issues are resolved quickly with minimal impact to operations

· Act as the main point of contact for customers after deployment

· Support onboarding, training, and day-to-day system use

· Ensure customers are using the system effectively and getting value

· Capture feedback from the field, including operational challenges and user experience

· Work with engineering and product teams to drive improvements

· Develop case studies and summaries from successful deployments

Requirements

· 5+ years experience in mining, field operations, or industrial environments

· Strong coordination and communication skills in field environments

· Hands-on, problem-solving mindset with ability to manage real-world issues

· Experience working directly with customers and site personnel

· Based in or willing to relocate to Sudbury, ON

· Willingness to travel frequently to mine sites

· Valid driver’s license

· French is an asset, especially for supporting clients in Québec and bilingual regions

What Success Looks Like

· Deployments completed on time with minimal issues

· Problems identified and resolved quickly

· Customers actively using and relying on the system

· Clear feedback driving improvements to the product

Job Type: Full-time
Work Location: In person

Pay: $84,000.00-$150,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in greater sudbury, on

Customer Success Manager

Check out these similar jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for customer success manager in greater sudbury, on

Job seeker tools

Employer Tools

Browse

Stay Connected