Oh, Hello Gorgeous!
The Lead Sales Aesthetician is responsible for a select number of Brow Bar accounts in a region, supporting the Retail Account Manager and Regional Education Manager. The Lead Sales Aesthetician will be directly responsible for the development of the Brow & Beauty Experts (BBE’s) in the assigned region. The main area of focus will include daily coaching of the Benefit Experience, and short salon services including brow, facial waxing, lamination and tinting. The Lead Sales Aesthetician is also responsible for ensuring that the BBE’s in each location are maintaining compliance for their area and service standards set out by Health Canada. The Lead Sales Aesthetician must also provide customer service, achieve all service and product goals, and follow all Benefit and Sephora policies/procedures in their own location. The Lead Sales Aesthetician must always act as a brand ambassador.
What You’ll Do:
Sales and Service
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Achievement of personal sales and service goals, overcome client objections in a cheerful & professional manner.
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Demonstrate, recommend, and sell Benefit products.
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Perform short salon services, including but not limited to, brow and facial waxing, tinting, lamination and tweezing. Up-sell additional services when appropriate.
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Service walk-in customers in a timely and efficient manner. Service all customers with a sense of urgency, remembering we are never ‘booked’.
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Book appointments for return services and for all events. Use the online booking platform to correctly to effectively book appointments.
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Onboard, certify, and continue to educate new BBE’s &Flexperts in partnership with your Regional Education Manager.
- Coach and lead by example to ensure BBE teams that you are responsible for, are compliant with above mentioned for all sales and service objectives.
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Coach BBEs on sales techniques, including how to overcome objections in a cheerful and professional manner.
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Ensure adherence to Global Service Standards for Steps to Service for both you and all BBE’s within your respective region.
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Assist in final certification module for any new BBE(s) inducted in your region.
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Follow all safety, sanitation, and hygienic procedures before, during and after services.
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Maintain a professional, exuberant, bold & fun attitude so that atmosphere is playful and exciting.
- Create and maintain a partnership with Sephora Brand Ambassadors to promote teamwork and a high level of customer service.
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Always provide excellent customer service!
Why you wanna’ work here:
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TIPS!!!
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Medical/Health Benefits
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Employer RRSP Contributions
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3 weeks paid vacation
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Bonus Program
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Semi Annual Gratis
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Best in class training(incredible orientation program and continuous training from ourfabeducation team)
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Growth Opportunities(let Benefit help you reach your future goals)
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Referral Bonus(know any other trueBenebestiesat heart? Successful Brow Expert referrals are worthbigmoney!)
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Great Place to Work® Certified 2025
Vacancy Status: This is an existing vacancy.
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At Benefit Cosmetics Canada, we celebrate the beauty in diversity of people and work to champion equitable opportunities to cultivate inclusivity at all levels of our organization, with the goal of fostering a culture of belonging where everyone feels respected, accepted and connected to each other.
We celebrate diversity and welcome all applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, age, marital status, disability, or any other protected status recognized under the Human Rights Code. We are also dedicated to accommodating candidates with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
If you require accommodation or have specific accessibility needs during any stage of the application, interview, or employment process, please let us know. We're here to ensure a smooth and inclusive experience for all candidates.
Join us in our mission to empower individuals to look and feel their best, both inside and out. Discover how your unique talents can shine in a vibrant and inclusive environment at Benefit Cosmetics Canada.
