halifax, ns customer care coordinator Jobs – 24 Openings This Week

Commercial Operations Coordinator
Ring Rescue —Dartmouth, NS
- CRM software
- Sales
- Microsoft Office
- Paid time off
14d
Technical Sales Coordinator
Northeastern Protection Service Inc —Dartmouth, NS
- $48,000–$55,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
6d
Retail Merchandise Processing Coordinator - Halifax Shopping Centre
Winners —Halifax, NS
- $18.75–$23.44 an hour
- Full-time
- Communication skills
- Time management
1d
Client Services Coordinator
Shannex —Halifax, NS
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Employee assistance program
Quick apply
1d
Customer Solutions Coordinator (Bilingual)
Accomsure Ltd. —Nova Scotia
- Full-time
- Remote
- Bilingual
- Hospitality
- English
- Dental care
- Paid time off
3d
Retail Store Coordinator
Winners —Dartmouth, NS
- $18.75–$23.44 an hour
- Full-time
- Communication skills
- Time management
2d
Planning Coordinator
Nova Scotia Power —Lower Sackville, NS
- $29.31 an hour
- Overtime
- Microsoft Excel
- Oracle
- Customer service
- Employee assistance program
9d
Office Coordinator
Enginuity Inc. —Halifax, NS
- 8 hour shift
- Customer service
- Microsoft Office
- Administrative experience
- Profit sharing
- Dental care
Quick apply
2d
Retail Store Coordinator - Dartmouth Crossing
Marshalls —Dartmouth, NS
- $18.75–$23.44 an hour
- Full-time
- Communication skills
- Time management
14h
Customer Experience Coordinator
Clutch Technologies Inc. —Halifax, NS
- $21 an hour
- Overtime
- Customer service
- High school diploma or GED
- Driving
- Dental care
- Vision care
Quick apply
19h
Administration & Resident Services Coordinator
Hazelview Properties Services Inc. —Halifax, NS
- Weekends as needed
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Pharmacy Relief Scheduling Coordinator - Term
Sobeys —Dartmouth, NS
- Full-time
- Hybrid work
- Customer service
- Bachelor's
- Store discount
- Disability insurance
Quick apply
Major Account Coordinator
Eastlink —Halifax, NS
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Coordinator, Dartmouth Crossing
Laura Canada —Dartmouth, NS
- Part-time
- Customer service
- Computer skills
- Communication skills
Quick apply
Supply Sales Coordinator
Scotia Tire Inc —Lakeside, NS
- From $60,000 a year
- Full-time
- Heavy lifting
- Sales
- Inventory management
- Store discount
- Disability insurance
Quick apply
Aquatics Coordinator, Programs
Canada Games Centre —Halifax, NS
- $42,000–$60,000 a year
- Overtime
- Customer service
- Supervising experience
- First Aid Certification
- Disability insurance
- Dental care
Quick apply
13d
Business Support Coordinator
Eastlink —Halifax, NS
- Full-time
- Sales
- No university degree
- Travel
Bilingual Customer & Sales Support Coordinator
Electric Avenue Manufacturing Inc. —Halifax, NS
- $60,000–$72,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
12d
Sales Coordinator
Outdoor-Fit —Dartmouth, NS
- Full-time
- Bilingual
- Spanish
- Marketing
- Dental care
- Paid time off
Quick apply
1d

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Commercial Operations Coordinator

Ring Rescue
Dartmouth, NS

Apply Now

Job details

14 days ago

Benefits

Paid time off
Company events

Skills

CRM software
Sales support
Sales
Microsoft Office
Databases
Administrative experience
Communication skills
Time management

Full job description

As our Customer Service Representative, you play a critical role at the heart of Ring Rescue's customer experience, ensuring every interaction is seamless, responsive, and trustworthy. Acting as a central hub between customers, sales, and operations, you help remove friction from the buying and support journey, making it easy for customers to do business with us. From managing orders and resolving issues to maintaining accurate systems and supporting commercial initiatives, your attention to detail and customer-first mindset directly influence customer satisfaction, brand perception, and long-term loyalty. This role is essential in delivering a consistent, high-quality experience that reinforces Ring Rescue's reputation for reliability and care.

Responsibilities

Serve as the primary point of contact for inbound interactions. This includes, but is not limited to:
- Answering phone calls in a timely manner
- Monitoring and responding to the Ring Rescue Sales email account in a timely fashion
- Shared monitoring of Contact Us forms and Registration forms from the website.
Process all Sales Orders and warranty claims in a timely manner.
Assist customers with order status and resolve any issues or concerns
Maintain order records and update the sales database (SOS Inventory and HubSpot)
Appropriately logging Customer feedback and comments in compliance with regulatory systems established at Ring Rescue.
Provide support for vendor onboarding processes, including handling documentation such as W-8BEN-E forms, as required by sales teams or prospective clients.
Assist with marketing and commercial operations by coordinating shipping, receiving, and logistics for trade shows, training sessions, and related events, ensuring all activities are completed within established deadlines.
Support the commercial team with inventory of Ring Rescue Kits, tradeshow booths, and all other commercial supplies and collateral. Ensure that items are well-stocked and any backorders/stockouts are reported immediately.
Provide established sales collateral for field sales representatives.
Tradeshow bookings and logistics - registration fees, hotels, travel, shipping, booth maintenance etc.
Transferring and managing data between software (Microsoft Office, HubSpot, Google Workspace)
Update and maintain CRM data regularly, including data entry and property updates
Manage inbound and outbound shipping issues related to customer experience interactions, coordinating with internal Operations and external shipping partners to support accurate, timely delivery and resolve delivery or clearance issues.
Additional tasks and responsibilities as the company and your role evolves and are mutually agreed.

Qualifications

2-4 years of experience in administrative, client support, sales support/operations, office coordination, or relevant work experience.
Strong problem-solving abilities with a customer-first mindset.
Experience working with order processing, CRM systems, or customer databases is considered a strong asset.
Proficiency with Microsoft Office, Google Workspace, and CRM systems (HubSpot preferred).
Strong organizational and time-management skills to multitask and prioritize in a fast-paced environment.
Exceptional attention to detail and accuracy in data order processing.
Ability to work independently with minimal supervision and collaboratively in a team environment.
Comfortable working in a role with diverse responsibilities and shifting priorities.
Excellent written and verbal communication skills to handle customer inquiries professionally, resolve issues effectively, and communicate across teams

About Ring Rescue

Ring Rescue is a Medical Device Manufacturer and Leader in stuck ring removal innovation. We design, manufacture and sell medical devices for the removal of stuck rings. Our Ring Rescue Kit provides professionals with tools that are safe, easy to use and can cut any ring metal, even Tungsten and Titanium. Our solutions are defining standard of care for healthcare, fire rescue, EMS, corrections, jewelry, funeral services, and other professionals that manage stuck rings.

Are you interested?

Opportunity to work in a growing start-up environment with opportunities for career advancement and professional growth.
Competitive compensation package, health benefits, and paid time off.
A collaborative work environment from our office in Dartmouth, NS.
Company social events and perks.

Apply Now

Refine Your Search

customer care coordinator jobs in halifax, ns

Commercial Operations Coordinator

Technical Sales Coordinator

Retail Merchandise Processing Coordinator - Halifax Shopping Centre

Client Services Coordinator

Customer Solutions Coordinator (Bilingual)

Retail Store Coordinator

Planning Coordinator

Office Coordinator

Retail Store Coordinator - Dartmouth Crossing

Customer Experience Coordinator

Administration & Resident Services Coordinator

Pharmacy Relief Scheduling Coordinator - Term

Major Account Coordinator

Service Coordinator, Dartmouth Crossing

Supply Sales Coordinator

Aquatics Coordinator, Programs

Business Support Coordinator

Bilingual Customer & Sales Support Coordinator

Sales Coordinator

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