halifax, ns desk agent Jobs – 12 Openings This Week

Front Desk Agent
Holiday Inn Express & Suites Halifax-Bedford —Halifax, NS
- Weekends as needed
- Hospitality
- English
- Hotel
Quick apply
9d
Guest Experience Agent (Front Desk)
Muir Hotel —Halifax, NS
- Weekends as needed
- Hotel
- Restaurant experience
- Communication skills
- Dental care
- Flexible schedule
Quick apply
Front Desk Agent CAN
Hampton Inn & Suites - Dartmouth Crossing —Dartmouth, NS
- Hospitality
- English
- Hotel
Quick apply
Front Desk Agent
Hilton Garden Inn Halifax Airport —Goffs, NS
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Dental care
- Paid time off
Quick apply
3d
Guest Services Agent/ Night Auditor (Part-Time)
The Westin Nova Scotian —Halifax, NS
- $18.65 an hour
- Part-time
- Customer service
- English
- Hotel
Quick apply
10d
Part Time Front Desk - Night Audit (Overnight)
Hampton Inn & Suites By Hilton - Dartmouth Crossing —Dartmouth, NS
- Part-time
- Hospitality
- English
- Hotel
Quick apply
Front Desk Supervisor CAN
Hampton Inn & Suites - Dartmouth Crossing —Dartmouth, NS
- English
- Hotel
- High school diploma or GED
Quick apply
Front Desk Agent/Night Auditor
Inn On The Lake —Fall River, NS
- $17–$18 an hour
- Part-time
- Customer service
- English
- Hotel
Quick apply
Front Desk Agent
Oceanstone Resort & Spa —Indian Harbour, NS
- Weekends as needed
- Microsoft Word
- Google Suite
- Customer service
Quick apply
5d
Manager on Duty – Guest Services
HFX Airport Hotel —Halifax, NS
- Up to $19.50 an hour
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Dental care
- Vision care
Quick apply
11d

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Guest Experience Agent (Front Desk)
Muir Hotel —Halifax, NS
Inputs and accesses guest data in computer (PMS), making reservations, check-in and check-out guests as needed and develop and update the guest history,…
Quick apply
Front Desk Agent
Holiday Inn Express & Suites Halifax-Bedford —Halifax, NS
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. Use suggestive selling techniques to sell rooms and…
Quick apply
9d

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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
$18 an hour
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Front Desk Agent
Tru By Hilton Oshawa —Oshawa, ON
Promptly answer incoming calls, respond to incoming e-mail inquiries. Obtain vehicle license information and accurately record in guest’s reservation file.
$18.60 an hour
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Front Desk Agent

Holiday Inn Express & Suites Halifax-Bedford
Halifax, NS

Quick apply

Job details

Permanent | Full-time
9 days ago

Skills

Hospitality
English
High school diploma or GED
Guest services
Phone etiquette
Communication skills

Full job description

THE ROLE:

The Guest Service Representative position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent

Availability to work day, evening and night shifts any day of the week including weekends and holidaysInnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience.

At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

To Learn more about InnVest visit https://innvesthotels.com/

The is managed by InnVest Hotels on behalf of a third-party owner

Job Types: Full-time, Permanent

Work Location: In person

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Refine Your Search

desk agent jobs in halifax, ns

Front Desk Agent

Guest Experience Agent (Front Desk)

Front Desk Agent CAN

Front Desk Agent

Guest Services Agent/ Night Auditor (Part-Time)

Part Time Front Desk - Night Audit (Overnight)

Front Desk Supervisor CAN

Front Desk Agent/Night Auditor

Front Desk Agent

Manager on Duty – Guest Services

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