Halifax, Ns Hotel & accommodations senior management occupations Jobs – 4 Openings This Week

Operations Manager
Four Points by Sheraton Halifax —Halifax, NS
- Full-time
- Microsoft Word
- Oracle
- Microsoft Outlook
Quick apply
Senior Manager, Revenue Strategy
The Armour Group Limited —Halifax, NS
- Full-time
- Finance
- Hotel
- Continuous improvement
- Dental care
- Employee assistance program
Quick apply
Sr Manager of Revenue Strategy
Armour Group —Halifax, NS
- Finance
- Hotel
- Continuous improvement
- Dental care
- Employee assistance program
8d

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Operations Manager

Four Points by Sheraton Halifax
Halifax, NS

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Job details

Full-time

Skills

Facilitation
Microsoft Word
Cost management
Budgeting and forecasting
Computer operation
Business Management
Oracle
Microsoft Outlook
Hotel and accommodations experience
Operations management
Sales
Coaching
Data analysis skills
Complaint handling
Hiring
Human resources management
Continuous improvement
Team management
Hospitality Management
Quality Control
Forecasting
Customer service orientation
Recruiting
Project implementation
Personnel management
Budgeting
Training & development
Guest services
Marketing experience
Business
Leadership
Guest issue resolution
Delegation
Communication skills
Client interaction
Facilities maintenance
Marketing
Property management
Food service management
Business process improvement
Time management
Performance evaluation

Full job description

Reporting to the General Manager the Operations Manager is to ensure quality standards throughout the hotel and provide an excellent experience for the guests. This role is responsible for overseeing food and beverage, accommodation, reception, housekeeping and facilities. The role is key for maximizing guest satisfaction and for the strategic development of the property. This is a leadership role that requires people management skills, excellent attention to detail and ability to execute and follow through on projects. This position will be based out of the Four Points by Sheraton Halifax.

Major Duties and Responsibilities

Directly responsible for overseeing Food and Beverage department, Manage restaurant’s good image and suggest ways to improve it. Recommend ways to reach a broader audience
Lead, direct and manage daily hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, implementing and complying with all company cost, policies and standards, responding to guests inquiries and resolving concerns, and meeting participation and facilitation.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements.
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
Implement and manage hotel's daily quality process to include, but not limited to, communicating goals, company vision, empowering team members, managing service recovery techniques and problem resolution and measuring satisfaction.
Works with Revenue Management and Sales to improve market share.
Reviews Profit and Loss statements with General Manager(s) on a monthly basis.
Responsible for the day-to-day operation of the hotels operations team, as well as assist in the management of the housekeeping, maintenance, and food & beverage departments.
Coordinating capital improvements and property improvement plans (PIP).
Monitor and develop team member performance, particularly department heads and managers, to include, but not limited to, providing supervision, providing professional development, conducting counseling and evaluations and delivering recognition and reward
Recruit, Coach, train, develops, and conducts annual staff performance reviews for direct reports.
Other duties as assigned by the Regional General Manager.

Minimum Qualifications and Skills

Degree in Business Management, Hospitality Management or equivalent.
Proven work experience as a Restaurant Manager, Restaurant General Manager, Operations Manager or similar role
Minimum five (5) years in Hotel management industry experience strongly preferred or in a similar capacity.
Human Resources, Sales, Marketing, and financial experience also preferred.
Exceptional leadership qualities, along with previous managerial experience.
Excellent communication, interpersonal and administration skills.
Ability to resolve issues in a suitable and timely manner.
Work well under little to no supervision.
Proficient with computerized systems; MS Word, Excel, Outlook, and Oracle.
Ability to gather, compare, analyze and present data.
Ability to deal with all levels of management and staff in a professional manner.
Excellent time management skills with attention to detail and accuracy.
Strong sense of urgency and accountability in ownership.
Hotel Brand experience an asset.

Mental Effort

Mental and visual concentration during computer work daily.
Listening and mental attentiveness in dealing with customer queries, and manager's requirements.
Mental effort required in multi-tasking and handling interruptions that require constant refocusing.

Physical Effort

Performs computer work daily.

Working Conditions

Governed by concurrent and dynamic deadlines, despite conflicting priorities and frequent interruptions.

Type of Supervision Required

Reports to the Regional General Manager and works under minimal to no supervision. The Individual has complete responsibility and complete authority to take whatever action is deemed advisable or necessary, subject only to the policies or general rules laid down. Occasionally consults with immediate supervisor.

Type of Supervision and/or Assistance Given

Directly supervises employees and supervisors by assigning tasks, and disciplining employees. The incumbent also provides input for hiring and terminating employees, as well as conducting salary reviews and determining salaries.

Please Note: This Job Description is not neither definite nor restrictive and may be modified

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hotel & accommodations senior management occupations jobs in halifax, ns

Operations Manager

Senior Manager, Revenue Strategy

Sr Manager of Revenue Strategy

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