Hiring: Intermediate Technical Writer (Hybrid – Halifax, NS)
Contract Duration: 9 Months (Potential Extension up to 12 Months)
Pay Rate: CAD $35–$40/hour
Location: Halifax, Nova Scotia (Hybrid)
Schedule: Initial onsite training for approximately 2 weeks, followed by a hybrid model (about 1 day/week onsite + team events)
We are looking for a detail-oriented and experienced Technical Writer to join a collaborative product team supporting innovative software solutions. This role is ideal for someone who can quickly adapt, work independently, and create high-quality documentation with minimal onboarding.
What You’ll Do
- Write and edit technical documentation including user guides, release notes, and product content
- Collaborate with product managers, developers, and UX designers to create intuitive and user-friendly content
- Develop UI text aligned with tone, usability, and accessibility standards
- Revise and maintain documentation based on product updates and stakeholder feedback
- Proofread and review content for accuracy, consistency, and quality
- Ensure documentation aligns with branding, globalization, and localization best practices
- Create and optimize supporting visuals and images for technical content
Must-Have Qualifications
- 5+ years of experience in technical communication, ideally within software environments
- 2+ years of experience writing user interface content
- Proven experience producing documentation for complex products
- Strong attention to detail and commitment to accuracy
- Ability to work independently and hit the ground running with minimal training
- Experience using structured authoring tools such as Paligo or MadCap Flare
- Excellent communication, collaboration, and interpersonal skills
- Strong time management and ability to manage shifting priorities
- Proficiency with desktop publishing tools such as Adobe Creative Suite or Microsoft Office
Nice-to-Have Skills
- Familiarity with CMS platforms, HTML, and XML
- Experience leveraging AI tools to improve content workflows
- Knowledge of modular/reusable content and metadata systems
- Understanding of content governance, compliance, and localization practices
- Experience supporting user education/help flows
- Familiarity with design tools like Figma, Illustrator, or Photoshop
- Ability to demonstrate measurable content impact through metrics or success stories.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.
Job Type: Contract
Contract length: 9 months
Pay: $35.00-$40.00 per hour
Application question(s):
- Do you have 5+ years of experience in technical writing within a software or technology environment?
- Do you have hands-on experience using structured authoring tools such as Paligo or MadCap Flare?
- Can you provide writing samples along with your resume submission?
Education:
- Bachelor's Degree (required)
Experience:
- Technical Writing: 5 years (preferred)
Work Location: In person
