halton hills, on front desk manager Jobs – 13 Openings This Week

Front Office Supervisor
Courtyard by Marriott Brampton —Brampton, ON
- From $43,000 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- Hotel
Quick apply
2d
Construction Office Manager
ANTECH ELECTRICAL LTD —Woodbridge, ON
- $50,000–$70,000 a year
- Full-time
- Customer service
- Supervising experience
- Team management
- Dental care
- Paid time off
Quick apply
Lead Dental Administrator / Receptionist - Please Apply Only If You Have Dental Admin experince
Upper East Dental —East York, ON
- From $28 an hour
- Full-time
- Supervising experience
- Front desk
- Leadership
- Dental care
- Vision care
Quick apply
11d
Full-Time Site Supervisor - Concierge / Security Services
Pennine Security Solutions —Kitchener, ON
- $23 an hour
- Full-time
- CPR Certification
- Customer service
- Writing skills
Quick apply
5d
Front Office Manager
FAIRMONT —Toronto, ON
- $60,960–$72,585 a year
- Weekends as needed
- Microsoft Office
- Hotel
- High school diploma or GED
Quick apply
Front Office Manager
Hampton Inn & Suites by Hilton Guelph —Guelph, ON
- From $45,000 a year
- Full-time
- Sales
- Hotel
- High school diploma or GED
Quick apply
4d
Receptionist/Office Manager
Grossi & Associates —Vaughan, ON
- From $50,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
11d
Assistant Front Office Manager
Four Points & Element Toronto Airport —Mississauga, ON
- $55,000–$59,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Hotel
- Dental care
Quick apply
2d
Team Lead, Concierge
Fitzrovia Real Estate —Toronto, ON
- $60,000–$65,000 a year
- Overtime
- Hospitality
- Customer service
- Microsoft Office
- Wellness program
- Dental care
Quick apply
Concierge Service Case Manager
HUB International —Woodbridge, ON
- $65,000–$70,000 a year
- Full-time
- Hybrid work
- Customer service
- High school diploma or GED
- Analysis skills
- Disability insurance
- Tuition reimbursement

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Conference Registration & Housing Manager
Global Planning Solutions —Ontario
A degree or diploma in event management, hospitality, business administration, or a related field is preferred. Knowledge of the EventsAIR platform.
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8d
Director of Operations
MTLI Group of Companies —Markham, ON
Support development and rollout of MTLI’s internal ERP systems and operational dashboards. Strong understanding of operational scaling and field execution.
$130,387.00–$165,391.11 a year
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Front Desk Manager
FAIRFIELD INN & SUITES MARRIOTT BARRIE —Barrie, ON
This role oversees front desk associates, manages guest relations, and ensures efficient check-in/out processes while maintaining high levels of guest…
$21–$23 an hour
Quick apply
5d
Front Office Supervisor
Courtyard by Marriott Brampton —Brampton, ON
Ensure proper cash handling, credit card processing, and audit procedures are followed. Monitor daily arrivals, departures, VIP guests, and special requests.
From $43,000 an hour
Quick apply
2d

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Front Office Supervisor

Courtyard by Marriott Brampton
Brampton, ON

Quick apply

Job details

Full-time
2 days ago

Skills

Customer service
Microsoft Office
Supervising experience
Front desk
Leadership
Hotel experience

Full job description

Department: Front Office
Reports To: Front Office Manager / General Manager
Location: Courtyard by Marriott Brampton – Brampton, Ontario

Salary: From 43,000/year

Hours: 40 hours per week

Position Summary

The Front Desk Supervisor is responsible for supporting the daily operations of the Front Desk and ensuring exceptional guest service in accordance with Marriott brand standards. This position provides leadership and guidance to Front Desk Associates, oversees front office activities during assigned shifts, and assists in maintaining high levels of guest satisfaction, operational efficiency, and team performance.

The Front Desk Supervisor serves as a role model for service excellence and acts as the primary point of contact for guest concerns, escalations, and operational issues when management is not present.

Key Responsibilities

Guest Service Excellence

Deliver exceptional customer service and create memorable guest experiences.
Ensure all guests are welcomed and recognized in accordance with Marriott brand standards.
Handle guest concerns, complaints, and service recovery situations professionally and promptly.
Monitor guest satisfaction scores and contribute to achieving property service goals.
Promote Marriott Bonvoy membership enrollment and recognition programs.

Front Desk Operations

Supervise Front Desk operations during assigned shifts.
Ensure efficient check-in and check-out procedures.
Monitor room inventory, room assignments, and guest requests.
Assist with reservations, room changes, and billing inquiries.
Ensure proper cash handling, credit card processing, and audit procedures are followed.
Verify accuracy of guest accounts and folios.
Coordinate with Housekeeping, Maintenance, and other departments to ensure guest needs are met.

Team Leadership

Provide daily direction, coaching, and support to Front Desk Associates.
Assist with onboarding and training of new team members.
Monitor employee performance and provide feedback to support development.
Promote teamwork, professionalism, and a positive work environment.
Assist management in maintaining compliance with company policies and procedures.
Support employee engagement initiatives and departmental meetings.

Operational Oversight

Ensure compliance with Marriott brand standards and operating procedures.
Maintain front office logs, shift reports, and communication records.
Monitor lobby appearance and front desk presentation standards.
Assist with scheduling and shift coverage as directed by management.
Support the execution of emergency procedures and safety protocols.
Participate in departmental inspections and quality assurance initiatives.

Revenue & Performance Support

Support efforts to maximize occupancy and room revenue.
Promote upselling opportunities, room upgrades, and hotel services.
Monitor daily arrivals, departures, VIP guests, and special requests.
Assist in achieving departmental performance metrics and guest satisfaction targets.

Qualifications

Minimum 1–3 years of hotel front desk experience.
Previous supervisory or leadership experience preferred.
Strong knowledge of hotel front office operations.
Experience with Marriott systems, including FOSSE, MARSHA, GXP, or equivalent property management systems, is considered an asset.
Excellent customer service and conflict resolution skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office applications.

Working Conditions

Must be available to work days, evenings, weekends, holidays, and overnight shifts as required.
Ability to stand for extended periods.
Ability to lift up to 25 lbs occasionally.
Fast-paced hospitality environment requiring frequent interaction with guests and team members.

Job Type: Full-time

Pay: From $43,000.00 per hour

Work Location: In person

Quick apply

Refine Your Search

front desk manager jobs in halton hills, on

Front Office Supervisor

Construction Office Manager

Lead Dental Administrator / Receptionist - Please Apply Only If You Have Dental Admin experince

Full-Time Site Supervisor - Concierge / Security Services

Front Office Manager

Front Office Manager

Receptionist/Office Manager

Assistant Front Office Manager

Team Lead, Concierge

Concierge Service Case Manager

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