halton hills, ontario customer support representative Jobs – 1369 Openings This Week

Service Administrator (Bilingual)
Diploma Healthcare Group —Mississauga, ON
- $48,000–$60,000 a year
- 8 hour shift
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Quick apply
Sales Development Representative
TP Canada —Toronto, ON
- $51,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Sales
- Dental care
Work Control Centre Customer Service Representative
York University —Toronto, ON
- $62,992 a year
- Overtime
- Customer service
- Word processing
- Databases
3d
Customer Experience Representative, Service Burlington
City of Burlington, Ontario —Burlington, ON
- $54,912–$68,638 a year
- Weekends as needed
- Hybrid work
- CRM software
- Customer service
- Analysis skills
- Flexible schedule
2d
Customer Service Representative - Onsite (Contract up 8 mos)
Oakville Hydro —Oakville, ON
- $24.10–$37.09 an hour
- Contract
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Quick apply
3d
Customer Service Representative
CPA Ontario —Toronto, ON
- $42,400–$53,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
Quick apply
23h
CSR - Customer Service Representative
Sherry Accu Consulting —North York, ON
- $1,000–$2,000 a week
- Part-time
- Bilingual
- Spanish
- Sales
Quick apply
2d
Inside Sales Representative
Canon Canada —Brampton, ON
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Profit sharing
- Dental care
Entry-Level Sales Representative
Ignite Group —North York, ON
- 8 hour shift
- Sales
- Customer service
- In-person
Quick apply
MOA - Ava EMR Support Specialist (Ontario)
Ava Industries —Greater Toronto Area, ON
- $50,000–$60,000 a year
- Full-time
- Remote
- Hospitality
- Customer service
- Medical office experience
- Work from home
- Life insurance
Quick apply
2d
Client Experience and Sales Specialist
Pilates in Guelph —Guelph, ON
- $20–$25 an hour
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
Customer Service/Sales Representative
North Point Marketing —Hamilton, ON
- $1,000–$1,500 a week
- Part-time
- Microsoft Excel
- Sales
- Customer service
- Flexible schedule
Quick apply
Hybrid Inside Sales
Confidential —Mississauga, ON
- $48,000–$60,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Dental care
- Paid time off
Quick apply
Inside Sales Representative (Open to Recent Graduates)
ICONIX Waterworks —Milton, ON
- $53,000–$58,000 a year
- Customer service
- High school diploma or GED
- Organizational skills
11d
DIT_Technical Support Representative (ON)_2026
Connex Telecommunications Inc. —Hamilton, ON
- $17.60 an hour
- Full-time
- Bilingual
- Customer service
- English
- Dental care
- Vision care
Quick apply
8d
Entry-level Sales Representative
Rmes.inc —Waterloo, ON
- $820–$1,100 a week
- Full-time
- In-person
- Time management
- Flexible schedule
Quick apply
Inside Sales/Customer Service Representative
AGTA Home Health Care —Vaughan, ON
- From $50,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Dental care
- Vision care
Quick apply
Customer Support Representative
UMI Group Inc. —Mississauga, ON
- $48,000–$56,000 a year
- Full-time
- Microsoft Excel
- Inventory management
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Wireless Sales Representative
The Mobile Shop —Halton Hills, ON
- $50,000–$60,000 a year
- Weekends as needed
- Customer service
- Retail sales
- Store discount
- Dental care
Quick apply
14d
Sales Account Representative
Uline —Mississauga, ON
- $75,000–$100,000 a year
- Full-time
- Sales
- No experience needed
- Presentation skills
- Mileage reimbursement
- Designated paid holidays
9d
Field Sales Representative (not remote position)
VapeX Wholesale —Vaughan, ON
- $55,000–$100,000 a year
- Full-time
- CRM software
- Sales
- Marketing
- Mileage reimbursement
- Dental care
Quick apply
10d
Customer Account Representative, Strategic Account (Burlington, ON)
Wolseley Canada Inc. —Burlington, ON
- $60,000–$75,000 a year
- Full-time
- Sales
- Customer service
- Plumbing
Quick apply
Customer Service and Sales Representative
Page One Management —Vaughan, ON
- $800–$1,000 a week
- Full-time
- Sales
- Customer service
- Salesforce
Quick apply
Talent Acquisition Specialist
Romet Limited Canada —Mississauga, ON
- $65,000–$74,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
2d
Customer Service Professional
Harlan Fairbanks —Mississauga, ON
- $20–$22 an hour
- Temporary
- Sales
- Customer service
- English
- Wellness program
- Dental care
Quick apply

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Service Administrator (Bilingual)

Diploma Healthcare Group
Mississauga, ON

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
Dental care
Company events
Vision care
Life insurance
On-site parking

Skills

Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
English
Microsoft Office
Administrative experience
High school diploma or GED
Analysis skills
Organizational skills
SharePoint
Customer support
College diploma
Communication skills

Full job description

The Company is part of the Diploma Healthcare Group (DHG) which is a group of specialized medical device distribution companies operating in Canada, Australia, New Zealand and Ireland

Somagen Diagnostics Inc. was founded +30 years ago in Edmonton and has grown steadily to become Canada’s largest independent provider of medical diagnostic technology to laboratories, hospitals and clinics. Somagen is the exclusive Canadian distributor for many of the world’s most respected diagnostic product suppliers such as Polymedco, Phadia, and Sakura. We pride ourselves on being a highly technical sales organization providing leading support solutions to our clinical customers. Our proven business model has consistently achieved sustained growth even through challenging economic times.

Vantage Endoscopy and AMT Surgical are leading sales focused distribution organizations specializing in high tech niche diagnostic and therapeutic medical products focused on Endoscopy/GI Suite, GI Clinics and Hospital Operating Rooms across Canada.

The Service Administrator is a vital member of the Technical Services team. This role is responsible for coordinating and managing service requests, work orders, and field activities for Somagen Diagnostics, AMT Surgical, and Vantage Endoscopy.

Fluent in both English and French, the Service Administrator acts as a central point of contact for internal teams and external customers, ensuring timely and accurate processing of service requests, equipment returns, and preventative maintenance schedules. The role involves creating and managing service documentation, dispatching field representatives, issuing RMAs, preparing quotes, and maintaining compliance with vendor bulletins.

Success in this position requires exceptional organizational skills, attention to detail, and the ability to prioritize multiple urgent tasks in a fast-paced environment. The ideal candidate is customer-focused, analytical, and adept at multitasking, with strong communication skills in both official languages. Experience with Microsoft Office, ERP/order entry systems, and a background in service or customer support are assets.

The Service Administrator plays a central role in delivering outstanding service and operational support, ensuring a seamless experience for both internal teams and external customers. This position directly contributes to the organization’s reputation for quality and service excellence.

What you’ll do:This role is responsible for a variety of functions that include but are not limited to:

Receive, document, prioritize, and resolve service requests from internal teams and external customers, ensuring prompt and effective action.
Create and manage Service Work Orders for incoming loaners, demo devices, new equipment inspections, and medical device repairs or preventive maintenance.
Assign and schedule service calls for Field Service Representatives (FSRs), support weekly planning to ensure timely completion of field activities.
Issue Return Material Authorizations (RMAs) for customer equipment requiring service.
Respond professionally to customer inquiries via phone and email, providing clear and timely information.
Review, close, and invoice Service Work Orders, maintaining accurate records throughout the process.
Coordinate with the Service Centre team to issue Picking Slips for equipment ready for customer return.
Allocate and track service loaners, ensuring availability and proper documentation.
Create, update, and maintain preventative maintenance schedules for all active Service Agreements.
Prioritize and dispatch FSRs or Application Specialists, opening cases, allocating resources, and defining service timelines according to established procedures.
Facilitate compliance reporting for Vendor Service Bulletins, ensuring all documentation is completed accurately and on time.
Prepare and deliver service quotes to internal stakeholders and external customers.
Proactively follow up with customers after service completion to ensure satisfaction and communicate next steps.
Support FSRs with parts ordering, transfers, and logistics as needed.
Complete all required internal reports with accuracy and timeliness.
Manage and maintain the service records database.
Perform other duties as assigned by your supervisor.

Requirements:

The successful individual will possess the following skills and qualifications:

Administrative certification or College Diploma; experience in customer service or technical service is preferred.
2–3 years of experience in a Service Centre or customer service role is an asset.
Bilingual proficiency in English and French, with excellent verbal and written communication skills.
Exceptional attention to detail; highly organized and able to prioritize multiple urgent requests in a fast-paced environment.
Strong analytical and problem-solving abilities.
Demonstrated customer service orientation.
Ability to work independently and collaboratively within a team.
Positive attitude and resilience under pressure.
Proven ability to multitask and adapt in a dynamic environment

Preferred Skills & Certifications

Proficiency in Microsoft Office Suite (Word, Excel, Teams, Outlook) is required.
Experience with ERP/order entry systems such as Spire, Microsoft AX, and SharePoint is preferred.
Mechanical, electronic, or scientific knowledge is considered an asset.

What’s in it for you:

Diverse and dynamic teams with challenging and exciting work
An opportunity to have a real impact on our business.
A great range of social activities
Employee referral program
And so much more!!

Hours and Locations:

Flexible 7.5-hour shift within office hours 8:00 AM – 5:00 PM.
Mississauga (Meadowvale area)
During onboarding and training, you will be required to work onsite five days per week; following this period, the role will transition to a hybrid schedule with three days per week in the office.

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check and references.

This job posting is an existing vacancy

We rely on people, not algorithms. Our recruiters personally review every application no AI screening is used at any stage.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) 2005, should you require any accommodation during the recruitment process, please indicate this on your application and we will gladly work with you to meet your accessibility needs.

If you are interested in working for a progressive and dynamic company with solid growth potential, in a field that has a direct impact on the lives of our employees, hospital staff and patients, we would like to hear from you on how you can contribute and grow with us!

Pay: $48,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Vision care

Education:

Secondary School (required)

Experience:

Service Centre or customer service : 3 years (required)
Service Work Orders : 2 years (required)

Language:

French (required)

Work Location: Hybrid remote in Mississauga, ON L5N 5S2

Quick apply

Refine Your Search

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