Hamilton, On Research ops lead Jobs – 7 Openings This Week

UX Research Lead***Chargé de recherche UX
IPEX Management Inc. —Oakville, ON
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lead Game Designer
Tripledot Studios —Hamilton, ON
- $80,000–$110,000 a year
- Hybrid work
- AI
- Dental care
- Employee assistance program
Horticulture Cropping Systems Specialist
Ministry of Agriculture, Food and Agribusiness —Guelph, ON
- $1,627.28–$2,077.03 a week
- Bilingual
- English
- Research
- Dental care
- Employee assistance program
6d
Manager, Advancement IT & Systems
McMaster University —Hamilton, ON
- $80,819–$121,229 a year
- Part-time
- Hybrid work
- Management
- Computer Science
- DevOps
6d
Executive Assistant to the Vice President, Finance
Ontario Clean Water Agency —Mississauga, ON
- $66,943–$92,642 a year
- Bilingual
- Word processing
- English
- Disability insurance
1d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Lead Learning Facilitator
Durham College —Oshawa, ON
Tracking/filing and recording program documents and other pertinent program information for future reference by staff. Assisting in setting up peer tutoring.
$41.20–$47.57 an hour
5d
Regional Operations Manager
Reliance Home Comfort —Oshawa, ON
Demonstrated strong business acumen, attained through completion of a business degree or related experience, with the ability to contribute to the development…
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for research ops lead in hamilton, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

UX Research Lead***Chargé de recherche UX

IPEX Management Inc.
Oakville, ON

Apply Now

Job details

Full-time

Skills

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Research
Sociology
Master's degree
Qualtrics
Product development
Psychology
Usability
User research

Full job description

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting opportunity as a UX Research Lead! This role is a hybrid position working out of our office in Oakville, ON 3 days a week.

Job Summary

The UX Research Lead is responsible for establishing and leading IPEX's UX Research function, ensuring customer and user insights are embedded throughout the innovation lifecycle—from opportunity assessment through product launch. The role provides strategic leadership to the UX Research team while serving as the organization's subject matter expert on research methodologies, enabling evidence-based product and portfolio decisions.

By combining advanced qualitative and quantitative research with strong people leadership, the UX Research Lead helps reduce product development risk, validate customer needs, optimize product usability, and identify new innovation opportunities. The role champions a customer-centered approach to innovation by ensuring the right research is conducted at the right time, using the appropriate methods and level of investment to support business decisions.

Key Responsibilities:

Design, lead and conduct user research initiatives to evaluate early-stage concepts, working prototypes, and digital solutions for end users across our product lines, platforms, and tools, translating findings into actionable recommendations for design and product teams.
Design and execute mixed methods research approaches that combine qualitative and quantitative methodologies (usability testing, interviews, surveys, A/B testing, card sorting, tree testing, and more) to answer specific design and product questions.
Manage UX Researcher reports: direct their day-to-day activities, review and approve their work, coach them to improve their skills, evaluate their performance.
Define the scope of research projects before they are assigned to a researcher; recommend project resourcing assignments to manager.
Coordinate research recruitment, identify target participant groups, manage outreach, schedule sessions, and track participation.
Proactively identify when Research can help Innovation Group initiatives and support IPEX’s strategic goals; contribute to development portfolio management decisions with other senior teammates

Qualifications & Experience

5+ years of hands-on experience doing qualitative and quantitative research projects from start-to-finish (i.e. usability/ux research, social research, market research, “VoC,” prototypes research)
Master-level degree in a social science (sociology, anthropology, psychology), human factors engineering, or similar.
3-5 years’ experience in a similar role
Qualitative Research Expertise: qualitative and quantitative research methods; expert at selecting and combining research methods, research design, sampling, recruitment of research participants, fieldwork (interviewing, observation, usability techniques, ethnography), survey design, statistical analysis, qualitative data analysis, report writing.
Proficiency in QDA (qualitative data analysis) survey platforms (e.g. Alchemer, Qualtrics, SurveyMonkey, MS Forms etc.)
Research Planning & Execution: Demonstrated ability to design and lead multi-month research projects that inform product development.
User-Centered Design Application: Experience translating user insights into actionable design recommendations.
Cross-Functional Collaboration: Proven ability to work effectively with Innovation, Sales, R&D, and Product Management teams.
Analytical Thinking: Skilled in selecting appropriate research methodologies, with a strong understanding of when to apply qualitative versus quantitative approaches.
Software Proficiency: Working knowledge of Microsoft PowerPoint, Word, and Excel.
Experience with research repositories or knowledge management systems.
Research Ops - Knowledge of scaling research processes

Apply Now

Refine Your Search

research ops lead jobs in hamilton, on

UX Research Lead***Chargé de recherche UX

Lead Game Designer

Horticulture Cropping Systems Specialist

Manager, Advancement IT & Systems

Executive Assistant to the Vice President, Finance

Explore jobs in cities nearby

I want to receive the latest job alerts for research ops lead in hamilton, on

Job seeker tools

Employer Tools

Browse

Stay Connected