At TEGS Tools & Machinery, we’re more than just a tool store. As a third-generation family business, we’ve spent decades serving the trades and industries that keep our community running. Our customers rely on us not only for tools and machinery, but for honest, knowledgable advice and dependable service. We’re proud of the team we’ve built and the relationships we’ve formed along the way.
Many members of our team have been with us for years, and we take pride in creating a workplace where people can build long-term careers. Our team works hard, supports each other, and strives to help customers find the right tools for the job.
We’re currently looking for a hands-on Retail Sales Associate who enjoys working with tools, helping customers, and being part of a hardworking team.
What We Offer
Competitive Pay & Benefits
- Competitive hourly wage
- Health, dental, and vision benefits
Family Business Culture
- Supportive, team-oriented environment
- Long-standing local business with strong community roots
- Opportunity to learn about tools, equipment, and the trades
Responsibilities
- Greet customers and provide a friendly, helpful shopping experience
- Assist customers in finding tools, equipment, and supplies throughout the store
- Recommend products and solutions based on customer needs
- Stay informed on current products, promotions, and store inventory
- Process and manage customer orders and special orders
- Communicate with vendors to track and resolve order issues
- Receive, stock, and organize incoming inventory
- Maintain store merchandising standards, including pricing and signage
- Assist with local deliveries and stock transfers between warehouse and store locations when required
- Help maintain a clean, safe, and organized store environment
- Work collaboratively with coworkers and management to support daily operations
Qualifications
- Minimum 2 years of retail sales or customer service experience
- Experience working with tools and equipment (personal or professional)
- Comfortable working in a fast-paced retail environment
- Ability to stand for extended periods
- Ability to lift and move merchandise up to 100 lbs
Skills We're Looking For
- Strong customer service and communication skills
- Basic computer skills for order entry and inventory lookup
- Good organization and time management
- Ability to multitask while maintaining attention to detail
- Self-motivated and able to work independently or as part of a team
A Typical Day at TEGS Might Include
- Helping a contractor choose the right drill or cutting tool
- Locating specialty tools for a tradesperson on a tight timeline
- Receiving goods and stocking shelves
- Reogranizing displays and merchandising products
- Processing special orders for customers
- Loading tools or machinery into a customer's truck
This Role Is a Great Fit If You
- Enjoy working with tools and equipment
- Like helping customers solve practical problems
- Prefer hands-on work over sitting at a desk all day
- Take pride in being reliable and getting the job done
Trades Experience Welcome
Experience in the trades is highly valued at TEGS. If you have worked in areas such as construction, carpentry, electrical, plumbing etc. your hands-on experience with tools and equipment can make you a great fit for this role.
Job Types: Full-time, Permanent
Pay: $20.00 per hour
Expected hours: 40 – 44 per week
Benefits:
- Dental care
- On-site parking
- Store discount
- Vision care
Ability to commute/relocate:
- Hamilton, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you had any experience working with tools at home or on the job?
Education:
- Secondary School (required)
Experience:
- Retail sales: 2 years (preferred)
- Customer service: 2 years (preferred)
Licence/Certification:
- Driver's License (required)
Work Location: In person
