The Program
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.
As a Certified B Corporation, we harness business for good. Since 1984 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.
Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.
Taproot Family Resilience Program provides support to parents and/or caregivers, who have children, aged 7-18, in High Prairie and the surrounding communities. The Family Support Worker (FSW) and the parents/caregivers together create a culturally responsive, customized plan, based on best practice and their specific needs. By building support around their family unit, Taproot Community Support Services is able to help work towards life changing results, even in the most complex of cases. Individuals, community agencies, government services, teachers, victim supports and caregivers themselves can refer families to our program.
In Your Role You Will
- Provide flexible and responsive support to address children, youth, family or caregiver needs.
- Oversee and manage service plan goals and objectives.
- Provide care though individual program plans while respecting choices, decisions and needs of families.
- Establish trusting relationships with families to assist them toward development of interpersonal communication skills, daily living skills, and other areas of interest.
- Accommodate and respect cultural, social and religious heritage.
- Collaborate and/or work as team with community systems (i.e. school), specialized service providers, volunteers and extended family members.
- Conduct family visits in the community and is available for evening/weekend visits and/or on standby as required.
- Prepare and submit reports as per specifications and deadlines.
- Adhere to protocols that relate to abuse and appropriately reports safety concerns.
- Advocate minimizing risks and promote opportunities to maximize and/or enhance community, family and individual support networks for individuals.
- Represent Taproot with professionalism and respect within our communities.
- Adhere to ethical/professional standards, perform all program activities in accordance with Taproot policies and procedures as well as program specific policies, Children and Family policies, accreditation and core standards
The Position
The Family Support Worker II (FSWII), provides services to families in the privacy of their own homes and their communities. Together, Taproot Community Support Services staff and parents/caregivers, find ways to successfully and safely raise their children, by building on their strengths and learning new skills such as daily routine for children, attachment, development milestones, conflict resolution and so on.
With families having children ages 7-18, the focus is on developmental milestones, communication within the home, parent-teen conflicts, family discord, co-parenting and blended families, and understanding the importance of routine and conflict resolution. Services are designed to fit the parents/caregivers particular situation which may include building a sustainable support network, positive relationships within the family and resilience for future growth and success.
**Qualification requirements deem this to be Family Support Worker level 2.**
Schedule:
One (1) permanent, full-time position with a weekly schedule of 40hrs per week:
- Monday to Friday 0830-1630
- Flexible schedule that may vary week to week.
- May include some evening and weekend scheduling, to accommodate the families' schedules.
Mandatory Pre-Employment Screenings and Checks
***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
As An Ideal Candidate You Possess
- A diploma or degree in Social Work, Child and Youth Care, Early Childhood or related Social Sciences or Human Services or equivalent
- Minimum 2 years’ experience working with families. Understanding of Children’s Services, Fetal Alcohol Spectrum Disorder and family dynamics.
- Knowledge of Indigenous culture is beneficial.
- Previous experience in developing community events and projects to engage with youth and families, is desirable.
- Suicide Intervention and Prevention Training and cultural sensitivity
- Valid Alberta Driver’s License, with current and clean driving abstract
- A reliable vehicle with appropriate insurance ($2million liability)
- Ability to travel to/within High Prairie and nearby communities, as well as, ability to provide transportation of clients
- Valid First Aid / CPR Certificate
- Experience working with computer software systems (i.e. Microsoft Office Suite, Case Management)
- Highly motivated, and able to work independently
What Taproot Community Support Services Does
At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.
Our Employees Enjoy
- Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
- Work/life balance
- Learning and career development opportunities
- Competitive wages and salaries
- Paid vacation and benefits for eligible employees
- Matching RRSP plan for eligible employees within Alberta
- Professional development opportunities and job-related training
- Employee and Family Assistance Program
- Long Service Milestone rewards
- Employee referral bonus program
- A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good
Website reference
For more information on Taproot Community Support Services visit our website: taproot.ca
Closing Statement
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.
Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.
No telephone calls please. Only those candidates selected for an interview will be notified.
