Stetson Hinton GM is looking for an energetic, motivated, and customer-focused Sales Consultant to join our team.
This position is primarily focused on new and pre-owned vehicle sales, with an added opportunity to contribute to dealership social media, customer engagement, and digital marketing. For the right candidate, this role also offers a future opportunity to grow into a backup Finance Manager position.
The Sales Consultant is responsible for guiding customers through the complete vehicle purchase experience — from the first greeting, to product selection, to delivery, and continued follow-up after the sale. The ideal candidate is a strong communicator, a great listener, and someone who takes pride in building long-term customer relationships.
At Stetson Hinton GM, we are looking for someone who is passionate about helping people, representing our Chevrolet, Buick, and GMC brands, and creating a positive experience for every customer who walks through our doors.
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Greet customers in a prompt, friendly, and professional manner.
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Listen carefully to customer needs and help match them with the right vehicle.
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Guide customers through the new and pre-owned vehicle sales process.
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Build lasting relationships with customers before, during, and after the sale.
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Follow up with customers using phone, text, email, and other contact methods that work best for them.
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Maintain detailed records of customer interactions, needs, and follow-up activity.
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Handle customer questions, concerns, and objections with professionalism and a genuine desire to help.
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Prospect for new business and maintain an active customer base.
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Work toward achieving individual and dealership sales goals.
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Stay up to date on Chevrolet, Buick, and GMC products, features, technology, incentives, and programs.
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Clearly explain vehicle features, options, benefits, and ownership advantages.
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Complete dealership and manufacturer training as required.
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Stay informed about competing brands, industry trends, pricing, and key market changes.
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Represent Stetson Hinton GM with professionalism, enthusiasm, and integrity.
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Maintain a clean, organized, and professional workspace and appearance.
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Assist with dealership social media content, including vehicle photos, videos, walkarounds, customer deliveries, promotions, and community-focused posts.
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Help create engaging content that showcases inventory, dealership culture, events, and customer experiences.
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Be comfortable appearing on camera or contributing ideas for dealership marketing when needed.
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Support digital lead generation and customer engagement through online platforms.
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Help promote the Stetson Hinton GM brand in a positive and professional way.
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Prepare for customer deliveries and ensure vehicles are ready, clean, fueled, and properly presented.
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Review paperwork and documentation for accuracy and completeness.
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Ensure all steps of the sales process are completed in a timely and organized manner.
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Work closely with management, finance, service, parts, and administration teams.
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Follow dealership processes and compliance requirements.
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Review daily activity and performance to better manage time, follow-up, and sales opportunities.
For the right candidate, this position may provide the opportunity to develop into a backup Finance Manager role. This growth path may include learning:
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Finance and lease paperwork processes.
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Lender submissions and approvals.
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Product presentation and protection options.
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Compliance requirements.
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Customer finance interviews.
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Deal structure and documentation.
This is an excellent opportunity for someone who wants to build a long-term career in automotive sales and grow within the dealership.
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Positive, upbeat, and professional attitude.
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Strong interpersonal and communication skills.
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Excellent customer service and listening skills.
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Organized, detail-oriented, and able to manage follow-up effectively.
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Comfortable using computers, CRM tools, email, and Microsoft Office.
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Comfortable with or willing to learn social media content creation.
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Ability to work independently and as part of a team.
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Results-oriented, accountable, and motivated to achieve goals.
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Ability to handle customer concerns and solve problems professionally.
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Flexible and willing to take on additional tasks as needed.
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Valid driver’s licence required.
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Ability to operate automatic and manual transmissions is an asset.
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High school diploma or equivalent required.
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Automotive sales experience is an asset but not required for the right person.
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Previous customer service, retail, hospitality, or sales experience would be considered an asset.
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College certificate or additional training would be considered an asset.
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AMVIC licence or ability to obtain AMVIC licensing is required.
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Must be available to work evenings and weekends as scheduled.
We are looking for someone who wants more than just a job. The ideal candidate is someone who wants to build relationships, grow their skills, represent a strong local dealership, and become part of a team that takes pride in serving Hinton and the surrounding area.
If you are motivated, personable, comfortable with people, and excited about vehicles, sales, social media, and future growth opportunities, we would like to hear from you.
