hope, bc desk agent Jobs – 3 Openings This Week

Front Desk Agent
Harrison Hot Springs Resort —Harrison Hot Springs, BC
- $19.27–$25.69 an hour
- Customer service
- Microsoft Office
- Hotel
- Disability insurance
- Dental care
Front Desk Agent
Comfort Inn —Chilliwack, BC
- $19 an hour
- Part-time
- Microsoft Office
- Hotel
- QuickBooks
Quick apply

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Front Desk Agent / Night Auditor
Holiday Inn Express & Suites Aurora —Aurora, ON
Assist guests with information about hotel amenities, services, and local attractions. Hotel discounts through the IHG employee travel program.
$18.90–$19.90 an hour
Quick apply
1d
Front Desk Agent
Tru By Hilton Oshawa —Oshawa, ON
Promptly answer incoming calls, respond to incoming e-mail inquiries. Obtain vehicle license information and accurately record in guest’s reservation file.
$18.60 an hour
Quick apply
10d

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Front Desk Agent

Harrison Hot Springs Resort
Harrison Hot Springs, BC

Apply Now

Job details

Benefits

Disability insurance
Dental care
Company events
Vision care
RRSP
On-site parking

Skills

Multilingual
Customer service
Microsoft Office
Front desk
Computer skills
Cash handling
Communication skills

Full job description

Now Hiring: Front Desk Agent (x2)
Department: Front Office
Harrison Hot Springs Resort & Spa
$19.27 - $25.69 per hour

Looking for more than just a job? At Harrison Hot Springs Resort & Spa, work meets adventure,
relaxation, and opportunity. From our hot spring pools and spa to restaurants, golf, and
lakeside activities, this is where careers grow, and work-life balance happens. Join our team
and help us create unforgettable guest experiences in one of the most beautiful parts of the
Fraser Valley.

About the Role

The Front Desk Agents provide all guests with their first impressions of the resort. The Front
Desk Agents assist guests with the checking in process as well as the checking out process.
They welcome all guests and provide excellent service in meeting all guest requests and
concerns.

What You’ll Do

Welcomes guests to the hotel in a sincere, courteous, and professional manner.

Review and processes room and rate changes each day.

Ensures complete information is written on the registration card and that the guest

initials registration card to acknowledge room rate.

Able to confidently use the Maestro, Front Office Property Management system.

Review Traces on Maestro and follow up.

Provides checkout service to departing guests, ensures that all accounts and payments

are correct. Posts all late charges.

Check all arrivals, departures, and in-house group resumes.

Completes shift update and cash-out procedures, balances cash and credit card receipts

and deposits at the end of each shift.

Completes any other job-related duties that may be assigned from time to time.

What We’re Looking For

Minimum 1-year front desk experience in a busy 3-star hotel/resort environment

Exceptional customer service skills

Strong cash handling skills

Outstanding organizational and prioritization skills

Work well under pressure

Proven ability to give accurate instructions and information to guests and other

associates

Computer literacy is an asset, specifically working with databases, Microsoft Office, etc.

Excellent communication skills with guests, associates, sand other departments

Up-selling of rooms and packages

Being multilingual is an asset

Flexible to a changing schedule

Perks

On-site complementary parking
Company events
Subsidized Meal Program
Associate Discounts: Room, F&B outlets, retails and spa.
Voluntary RRSP (for eligible associates)
Benefits package including health, dental, vision coverage, long-term and short-term

disability insurance. (for eligible associates)

Features of the Resort

Five mineral hot springs pools
Healing Springs Spa
Three restaurants & one coffee shop
Two gift shops
Banquet and catering services
Golf course, marina, and more!

How to Apply

Email your resume and cover letter to [email protected] or fax to 604-796-4712

Only candidates legally eligible to work in Canada will be considered. We thank all applicants,
however, only those selected for an interview will be contacted.

www.harrisonresort.com

Apply Now

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