Invermere, Bc Customer service manager Jobs – 19 Openings This Week

Assistant Manager, Sarah Road
Mark's —Invermere, BC
- $37,200–$43,500 a year
- Full-time
- Sales
- Customer service
- Mentoring
- Store discount
- Wellness program
Quick apply
Customer Service Supervisor
Graymont —British Columbia
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Team management
Parts Manager
Cam Clark Ford Richmond —British Columbia
- $90,000–$100,000 a year
- Full-time
- Inventory management
- Microsoft Office
- Recruiting
- Store discount
- Dental care
Quick apply
3d
Account Manager
CB Process Instrumentation & Controls —British Columbia
- $80,000–$95,000 a year
- Full-time
- Microsoft Powerpoint
- Up to 50% travel
- Sales
- Disability insurance
- Dental care
Quick apply
Shift Leader - Invermere
Mark's —Invermere, BC
- $18.85–$22.00 an hour
- Part-time
- Customer service
- Team management
- Mentoring
4d
Sales & Operation Assistant Manager
ION² Progression Suspension —Invermere, BC
- $23–$28 an hour
- Full-time
- Inventory control
- English
- Continuous improvement
- Store discount
- Disability insurance
Quick apply
14h
Software Development Manager
BrightOrder Inc. —Canada
- $115,000–$125,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- English
- Dental care
- Vision care
Quick apply
Permit Operations Lead (Fully Remote)
PermitFlow —Canada
- $70,000–$100,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Data analysis skills
- Commuter benefits
- Dental care
Quick apply
Area Sales Manager - Southern Alberta (Calgary)
Bidadoo Inc —Canada
- $80,000–$176,000 a year
- Full-time
- Remote
- CRM software
- Customer service
- Business development
Quick apply
Area Sales Manager - Southern Alberta (Lethbridge)
Bidadoo Inc —Canada
- $80,000–$176,000 a year
- Full-time
- Remote
- CRM software
- Customer service
- Business development
Quick apply
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$80,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Human resources
- Dental care
- Paid time off

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Assistant Manager, Sarah Road

Mark's
Invermere, BC

Quick apply

Job details

Full-time

Benefits

Store discount
Extended health care
Wellness program
Disability insurance
Dental care
Tuition reimbursement
Paid time off
Employee assistance program
Vision care
Flexible schedule
Life insurance

Skills

Computer operation
Operations management
Sales
Customer service
Coaching
Workplace safety policies
E-commerce
Performance management
Schedule management
Shipping & receiving
Mentoring
Customer service orientation
Organizational skills
Cash management
Computer skills
Retail experience
Training & development
Order processing
On-the-job coaching
Team motivation
Communication skills
Team coordination
Retail sales

Full job description

What you’ll do

Customer Service

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Support the customer experience through timely processing and movement of inventory to the salesfloor.

Operations

Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
Assists in preparation and execution of annual inventories.
Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
Assumes responsibility for all operations of the store in the absence of the Store Manager.

Training

Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.
Creates and communicates execution of Daily Game Plan for operations activities.
Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.
Follows up with the team to complete required training within timeframes.

Leadership

Acts as a brand ambassador by promoting brands and culture.
Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
Maintain Mark’s performance management expectations including progressive discipline where necessary.
Follows the disciplinary process consistently and impartially.
Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).

What you’ll bring

Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
Proven ability to build and manage a daily, weekly plan for the department and store.
Exceptional communication skills and organizational skills
Superior training and mentoring skills
3-5 years retail experience required.
High energy, enthusiasm, and a drive to succeed.
Basic computer skills required.

We’re always looking for great talent! In addition to competitive pay, we offer:

Comprehensive benefits and retirement programs
Performance incentives
Other perks to support your well-being
Career growth opportunities and product discounts

Our typical hiring range is between 37,200 and 45,000. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Pay: $37,200.00-$43,500.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Paid time off
Store discount
Tuition reimbursement
Vision care
Wellness program

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in invermere, bc

Assistant Manager, Sarah Road

Customer Service Supervisor

Parts Manager

Account Manager

Shift Leader - Invermere

Sales & Operation Assistant Manager

Software Development Manager

Permit Operations Lead (Fully Remote)

Area Sales Manager - Southern Alberta (Calgary)

Area Sales Manager - Southern Alberta (Lethbridge)

Technical Support Supervisor - Automotive

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