At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee.
Program and GTM Manager
Role Summary
We are looking for a Program Manager to lead the cross-functional planning and execution of product go-to-market activities, version releases, and process improvement initiatives. This role is responsible for aligning Product, Engineering, Marketing, Sales, Customer Success, Support, Operations, and Enablement around a clear launch and release framework that drives readiness, adoption, and operational excellence.
The ideal candidate combines strong program management discipline with practical experience in product launches, release planning, stakeholder coordination, and continuous improvement methodologies. This person will build repeatable processes, improve execution quality, and ensure products and releases move from planning to launch in a structured and scalable way.
Key Responsibilities
Go-to-Market Program Management
Lead end-to-end program management for product launches, feature launches, and major version releases
Build and manage integrated GTM plans across Product, Marketing, Sales, Customer Success, Support, Enablement, and Operations
Define launch scope, milestones, dependencies, risks, owners, and success criteria
Drive cross-functional readiness for internal and external launch activities
Ensure launch deliverables are completed on time, with clear accountability and escalation paths
Coordinate launch communications, enablement planning, release calendars, and stakeholder updates
Product and Version Release Management
Own the program structure for product version releases from planning through release readiness and post-release review
Partner with Product and Engineering to align release timelines, milestones, and decision points
Establish and maintain release governance, release checklists, and readiness reviews
Track key release dependencies, risks, and blockers and drive mitigation plans
Ensure release documentation, internal communications, training, and support readiness are in place before launch
Facilitate post-release retrospectives and capture lessons learned for future improvements
Process Improvement and Operational Excellence
Identify gaps, bottlenecks, and inefficiencies across launch, release, and cross-functional planning processes
Design and implement scalable workflows, templates, governance models, and operating rhythms
Standardize best practices for GTM execution, release management, status reporting, and stakeholder alignment
Define and monitor KPIs related to program execution, release quality, launch readiness, and process efficiency
Drive continuous improvement initiatives that reduce friction, improve predictability, and increase organizational maturity
Stakeholder and Change Management
Serve as the central coordination point across multiple teams and senior stakeholders
Build alignment on priorities, timelines, resource needs, trade-offs, and critical decisions
Create clear executive-ready status updates, dashboards, and risk summaries
Support organizational adoption of new processes, tools, and ways of working
Drive accountability while maintaining strong cross-functional relationships
New Tools Implementation
Lead the evaluation, selection, and implementation of new tools that improve GTM execution, release management, and operational workflows
Partner with cross-functional stakeholders to define business requirements, use cases, and success criteria for new systems
Coordinate rollout plans, testing, training, documentation, and change management activities for newly implemented tools
Ensure new tools integrate effectively with existing processes, reporting structures, and cross-functional operating models
Track tool adoption, process impact, and optimization opportunities to improve efficiency and scalability
Required Qualifications
5+ years of experience in Program Management, Product Operations, GTM Program Management, Release Management, or a related function
Proven experience leading cross-functional go-to-market programs and product or version release cycles
Strong background in managing complex timelines, dependencies, and stakeholder communication
Experience building and improving business processes in fast-paced, cross-functional environments
Demonstrated ability to influence without direct authority and drive alignment across teams
Strong written and verbal communication skills, including executive-level reporting
Strong analytical, organizational, and problem-solving skills
Preferred Qualifications
Experience in B2B SaaS, enterprise software, cybersecurity, or technology organizations
Familiarity with product launch frameworks, release readiness models, and lifecycle management
Experience with tools such as Monday.com, Azure DevOps, Smartsheet, Salesforce, Confluence, or similar platforms
Experience supporting product launches across multiple audiences, regions, or channels
Certification or practical experience in Agile, PMP, Lean, Six Sigma, or change management frameworks
Methodologies and Ways of Working
The Program Manager should be comfortable applying and tailoring the following methodologies based on business need:
Agile program management
Stage-gate launch planning
Release readiness and launch governance frameworks
RACI and ownership models
Risk, issue, dependency, and decision tracking
Continuous improvement methodologies
Change management and stakeholder adoption planning
Retrospectives and lessons-learned reviews
KPI-driven operational management
Core Competencies
Cross-functional leadership
Strategic planning and execution
Release and launch discipline
Process design and optimization
Executive communication
Risk management
Operational rigor
Attention to detail
Bias for action
Continuous improvement mindset
Success Measures
On-time delivery of GTM milestones and release readiness activities
Improved predictability and consistency of launch and release execution
Reduced cross-functional friction and clearer ownership across workstreams
Higher internal readiness across Sales, Support, Customer Success, and Enablement
Better visibility into risks, dependencies, and program status
Documented process improvements that increase efficiency and scalability
This role reports to Head of Program Management, and works closely with Product Management, Engineering, Marketing, Sales, Customer Success, Support, and Enablement.
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Why Join Semperis?
You’ll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you’re someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life—we’d love to meet you.
**Semperis maintains office locations in several cities across the globe. Where the job description specifies a required location, candidates will follow our hybrid work model. This includes working up to three days per week and remotely the remaining days.
