Pirate Cove Marina, in Kemptville Ontario, has an exciting new opportunity for a full-time Assistant Sales Manager!
Overview:
The Assistant Sales Manager (ASM) is responsible for supporting the Sales Manager and the Sales Team in achieving profitability, performance results, and customer satisfaction in the sales department of the dealership.
The ASM helps to shape the sales environment, supports the strategy, builds local customers’ trust and loyalty, and assists with overseeing all day-to-day sales related operations.
Success in this role requires understanding the local market, managing sales personnel, sales, and creating a culture where all staff deliver the best customer service.
We offer:
- A collegial work environment
- Competitive Compensation: $70 - 90K /year through a combination of base salary + commissions, as well as vacation pay
- Group Benefits, RRSP Plan with employer match
- Training in support of your role
Reports to: General Manager (GM), Regional Vice President (RVP)
Key Responsibilities and Accountabilities:
- Model and promote great customer service behaviour and help maintain a safe work area for both team members and customers.
- Support ways to drive sales and increase store profitability.
- Study and understand local market conditions, demographics and past sales history, and loyal returning customers.
- Support the Sales Manager in achieving the store’s sales profit and loss (P&L) and budget responsibility.
- Meet with the Sales Manager o review monthly forecasts, commission sheets, productivity reports, and the profit performance of the sales department as a whole and each sales professional individually.
- Make recommendations regarding short- and long-range advertising plans, sales promotions and staffing needs.
- Work closely with the Sales Manager in achieving local sales goals.
- Maintain in-stock levels through accurate inventory management and develop unique and creative ways to drive sales.
- Aid in the creation of a high-performance, knowledgeable, and successful sales team.
- Meet with the sales team to establish annual and monthly objectives.
- Support the sales team in understanding and adhering to corporate office, regional and dealership policies, procedures, and sales processes.
- Facilitate new units’ pre-delivery with the service, parts, and warranty management team.
- Audit repair orders for used units as needed to ensure prompt reconditioning and/or upgrading, and all appraisals of trade-in RV-units in accordance with regional and corporate office guidelines.
- Discuss and address with the service and sales departments customer complaints to ensure a high level of customer satisfaction.
- Backup to the Finance Department, greet and assist customers.
- Ensure the facility is secure, well lit, and professional in appearance.
Essential Skills and Qualifications:
- 1-2 years’ experience as a Senior Sales Professional within marine, auto, RV, or powersports dealerships.
- Team-oriented, and eager to learn.
- Excellent leadership abilities and a willingness to follow and lead processes.
- Top producer in sales - specifically with a large multi-lined dealership.
- Experience working with multiple manufacturers.
- Strong record of consistent positive Customer Satisfaction.
- Demonstrated ability to coach, mentor and develop others.
- Behaves in a professional manner while effectively handling problems and facilitating successful outcomes.
- Uses and applies independent judgment and discretion to address both short and long-term issues.
- Excellent English verbal and written communication skills.
As a dynamic and innovative company, we emphasize performance, continuous improvement, and cultivating growth from within. We are committed to providing motivated professionals with opportunities for development and advancement as part of our exciting journey.
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Our hiring process uses third party websites (such as Indeed) and technologies that utilize artificial intelligence (AI) to assist with talent sourcing and the resume screening process, helping us to filter and evaluate a large number of applications efficiently. AI tools are used to assist with job description creation, to analyze resumes for relevant skills and qualifications against the job requirements, and to create personalized message templates for candidate communication.
A human recruiter/manager is always responsible for conducting interviews and for the final selection. Please be aware that AI may analyze your application based on its programming and a complete disclosure of AI use in this process will be provided as required by law.
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All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, genetic information, or any other criteria protected by governing law.
We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received may be referenced for future staffing requirements.
