Care Coordinator (Full-Time)
Annapolis Valley Home Care is a locally owned and operated home care agency proudly serving communities throughout the Annapolis Valley. With a team of more than 100 Caregivers and a dedicated office staff, we are committed to providing compassionate, high-quality care to our clients while fostering a supportive workplace for our employees.
Due to continued growth, we are seeking a full-time Care Coordinator to join our office team.
Position Summary
The Care Coordinator plays a key role in the day-to-day operations of our agency by coordinating client services, supporting our Caregiver team, and ensuring exceptional customer service. This is a fast-paced, rewarding position that requires strong organizational skills, excellent communication, and the ability to manage multiple priorities.
Responsibilities
Responsibilities include, but are not limited to:
- Scheduling Caregivers and coordinating client services
- Conducting client consultations and home visits
- Building and maintaining positive relationships with clients and their families
- Coordinating Caregiver orientations and ongoing training workshops
- Assisting with recruitment, interviewing, hiring, and reference checks
- Maintaining accurate employee and client documentation
- Working collaboratively with the office team to ensure continuity of care
- Participating in the paid after-hours emergency phone rotation (approximately one evening per week and every fifth weekend)
- Providing exceptional customer service while responding to changing client and staffing needs
Qualifications
Preferred qualifications include:
- CCA Certification or equivalent education and/or relevant experience in healthcare or home care
- Previous scheduling or administrative experience
- Experience in human resources or recruitment is considered an asset
- Excellent verbal and written communication skills
- Strong organizational, time management, and problem-solving abilities
- Ability to multitask and work effectively in a fast-paced environment
- Proficiency with Microsoft Office and general computer applications
- Valid driver's license and reliable transportation
- Clean Criminal Record Check and Vulnerable Sector Check
Compensation & Benefits
- Full-time salaried position based on 75 hours bi-weekly
- Equivalent hourly salary of $25.00–$27.00, based on qualifications and experience
- Company-paid health benefits
- Cell phone allowance
- One week of paid sick/medical leave annually
- Two weeks of paid vacation
- Paid statutory holidays
- Supportive team environment with opportunities for professional growth
Schedule
Office Hours
Monday to Friday
8:00 a.m. – 4:00 p.m.
The workday includes one paid 15-minute break and one 30-minute lunch break.
About Annapolis Valley Home Care
Annapolis Valley Home Care is a family-owned and operated home care agency dedicated to helping seniors and adults remain safely and comfortably in their own homes. We believe our employees are our greatest asset and are committed to creating a workplace built on respect, teamwork, and quality care.
If you are looking for a rewarding career where you can make a meaningful difference every day, we would love to hear from you.
How to Apply
Please submit your resume to:
Lee-Anne Clark
Director of Care
[email protected]
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $25.00-$27.00 per hour
Benefits:
- Company car
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
