Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
OVERVIEW:
The Assistant General Manager oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star performers.
In addition to enhancing the Guest and team member experience, the Assistant General Manager will work to attract Guests by developing and implementing marketing, advertising, public and community relations programs. The Assistant General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.
Job Description
The position of Assistant General Manager will entail the following duties:
- To oversee service levels of bar team, lead continual training
- To maintain our liquor audit ratings of 100%
- To drive cocktail and beer program
- To order and count liquor inventory
- To maintain cleaning routines
- To maintain prep routines
- To put away and organize liquor inventory
- To work various bar management shifts, and to close the restaurant several nights a week, and as needed to cover for manager holidays and shift leaders
- To provide bar training for bartenders as needed
- Foster a positive and fun company culture.
- Manage employees by building strong teamwork and maintaining an accurate and up-to-date plan of restaurant staffing needs.
- Prepare schedules and ensure that the restaurant is properly staffed for all shifts.
- Lead, manage and deliver the Perfect Guest Experience each shift: dine-in, sports bar, take-out and delivery and guest recovery.
- Maintain a positive attitude that promotes teamwork within the restaurant.
- Shift management of controllable costs: Food, beverage, and labour
- Ensure operational and occupational health and safety standards are in place and adhered to each and every shift.
- Measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement.
Qualifications and Skills
- 3-5 years restaurant/bar experience
- 1-2 years supervisor/manager role
- Strong communication and interpersonal skills, both written and oral.
- Strong analytical/decision-making skills.
- Leadership skills – able to direct, coach, and supervise a team
- Customer service skills – able to exceed guest expectations.
- A positive and team-oriented attitude.
- Must be able to work with minimal supervision and have a strong initiative.
- You must be able to perform efficiently during high volume peak periods.
- Must be able to work flexible hours during, evening, weekends and holidays.
- Ability to multi-task in a fast-paced environment.
- Must be able to work a flexible schedule including opening, closing, weekends and holidays.
- Must be eligible to work in Canada.
- Attention to detail
- Has the hospitality gene
- Willingness to learn
To Apply please send Resume and Cover Letter to [email protected]
While Boston Pizza experience is preferred, qualified and experienced individuals with supervisor level experience will also be considered. We thank all applicants for their interest in joining our team, however, only qualified candidates will be contacted.
Job Types: Full-time, Permanent
Pay: From $44,000.00 per year
Benefits:
- Discounted or free food
- On-site parking
Experience:
- Restaurant management: 2 years (preferred)
Licence/Certification:
- Smart Serve (preferred)
- Food Safety Certification (preferred)
Work Location: In person
