Position:
Crisis Worker (French Language Services)
Competition Number:
2026-056
Hours of Work:
37.50 hours per week
Days, Evenings, Weekends
Reports to:
Clinical Program Manager, Crisis Services
Location:
Kingston, ON
Hourly Rate:
Pay Band 7
$ 37.58 – $ 43.96
Job Status:
Permanent Full-time
Union/Non-Union:
OPSEU/SEFPO Local 489
Vacancies:
One (1)
This posting is for an existing vacancy within our organization
2026-056 FT Crisis Worker (FLS), External
Job Summary:
The Crisis Worker functions as a member of the interprofessional crisis services team. The Crisis Worker provides effective crisis intervention, de-escalation and stabilization to individuals experiencing a mental health and/or addiction crisis utilizing the principles of psychosocial rehabilitation. The Crisis Worker provides rapid triage, assessment, intervention, resolution, short term supportive counselling and referral to the place of choice of the individual wherever possible.
The Crisis Worker works closely with community partners such as the police to provide effective assessment and support to those in crisis. The incumbent also participates in assertive outreach, as well as community liaison and collaboration for the purpose of information sharing and program planning. All services are provided in accordance with the mission, vision, values and established protocols of the Agency.
This position is FLS Designated
As such, the Crisis Worker for French Language Services is responsible for providing services to clients in English and French and works collaboratively within the team on supporting French-speaking clients outside of their assigned case load. The incumbent may also be asked to support French-speaking clients of other programs of the agency as required. Travel may be required to all KFL&A sites.
Note: If the competition is unsuccessful for a French Language Services individual, applicants without proficiency in French language will be considered at that time. As such, all applicants are invited to apply.
Minimum Qualifications:
- Oral French Language proficiency at the Advanced level, in accordance with the provincial standard.
- University Degree in a health-related discipline
- Current unrestricted registration with applicable regulatory body
- Three years relevant experience providing services to individuals who live with a serious mental illness, in a community setting preferred
- Designation as a Certified Psychiatric Rehabilitation Practitioner (CPRP), an asset
- Certification in First Aid and CPR, an asset
- Applied Suicide Intervention Skills Training, an asset
- Non-Violent Crisis Intervention training, an asset
Knowledge, Skills and Abilities:
- Knowledge of and ability to apply discipline specific principles and practices to individuals who live with a serious mental illness and/or addiction issue, within a client-centred approach.
- Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects.
- Knowledge of and ability to apply recovery principles and harm reduction principles.
- Knowledge of and the ability to incorporate best practices in crisis intervention techniques.
- Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization.
- Demonstrated advanced clinical reasoning and decision-making skills.
- Ability to effectively utilize community resources and supports to meet the needs of clients.
- Ability to work under pressure within a changing environment.
- Knowledge of the Mental Health Act and other relevant legislation.
- Excellent communication and interpersonal skills to effectively engage community services and individuals, increasing awareness of services.
- Well-developed problem-solving, prioritization and conflict resolution skills.
- Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
- Basic proficiency in computer skills; MS Office preferred.
- Ability to work flexible hours, including evening, night, weekend, on-call and holiday work.
- Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients.
- Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.
Please submit a resume and cover letter as one document only quoting Competition Number 2026-056 to: [email protected] AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would contribute to the diversity of our community and enhance our ability to provide quality services to our clients.
We are committed to accessible employment practices. If you require an accommodation to fully participate in the recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs.
