Bytown Catering is one of Ottawa’s leading full-service catering and event management companies, delivering exceptional food, hospitality, and event experiences throughout the National Capital Region. With a reputation built on quality, professionalism, and outstanding customer service, Bytown Catering provides catering solutions for corporate events, weddings, galas, conferences, private functions, and large-scale venue operations.
Our team is passionate about creating memorable experiences through fresh, high-quality cuisine and exceptional service. We operate across a variety of prestigious venues and event locations, supporting thousands of guests each year. From intimate gatherings to large-scale events, we take pride in exceeding client expectations through teamwork, innovation, and attention to detail.
At Bytown Catering, we foster a positive and inclusive workplace where employees are encouraged to learn, grow, and develop their careers in hospitality. We value teamwork, professionalism, reliability, and a commitment to excellence, making us an employer of choice for individuals who are passionate about delivering outstanding guest experiences.
We are currently looking for a Supervisor to join or Operations team in Kingston, ON.
This role is critical to ensuring efficient operations, maintaining quality standards, and fostering a safe and collaborative work environment. The successful candidate will oversee daily production activities, manage staff performance, and ensure compliance with food safety regulations.
Key Responsibilities and Job Duties
- Supervise and coordinate daily activities of production staff across multiple divisions.
- Ensure adherence to food safety, sanitation, and HACCP standards throughout all processes.
- Monitor production schedules and allocate resources to meet operational goals.
- Conduct quality checks to maintain product standards and resolve any discrepancies promptly.
- Train, mentor, and evaluate team members to promote skill development and productivity.
- Maintain accurate records of production output, equipment maintenance, and compliance checks.
- Collaborate with management to implement process improvements and efficiency initiatives.
- Address and report operational issues, ensuring timely resolution.
- Support a culture of safety and continuous improvement within the production environment.
Qualifications
- 3–5 years of supervisory experience in food production or a similar environment.
- Strong knowledge of food safety practices, sanitation standards, and HACCP compliance.
- Proven leadership skills with the ability to motivate and manage a diverse team.
- Excellent organisational and problem-solving abilities in a fast-paced setting.
- Effective communication skills for team coordination and reporting.
- Basic proficiency in production metrics and inventory management.
- Food handler’s certificate required, additional certifications an asset.
Soft Skills/ Competencies
- Leadership – Ability to inspire, guide, and motivate team members towards achieving production goals.
- Communication – Clear and effective verbal and written communication for instructions, feedback, and reporting.
- Problem-Solving – Quick thinking and resourcefulness to resolve operational issues and maintain workflow.
- Decision-Making – Confidence in making timely and sound decisions under pressure.
- Teamwork & Collaboration – Building strong relationships and fostering a cooperative work environment.
- Adaptability – Flexibility to adjust to changing priorities, schedules, and production demands.
- Conflict Resolution – Skilled at managing and resolving interpersonal or operational conflicts professionally.
- Attention to Detail – Ensuring accuracy and compliance with quality and safety standards.
- Time Management – Prioritising tasks effectively to meet deadlines and production targets.
- Emotional Intelligence – Understanding and managing team dynamics, showing empathy and professionalism.
Work Conditions
- Indoor, kitchen environment
- Machinery usage (mixers, conveyor belts)
- Sharp objects (knives)
- Standing for 6-8 hours a day
- Some desk work – sitting and using a computer
Job Type: Full-time
Pay: $50,336.00 per year
Work Location: In person
