kingston, on spa associate Jobs – 1 Openings This Week

Retail Sales Associate
Kingston Quality Pools & Landscaping LTD. —Kingston, ON
- $18–$20 an hour
- Full-time
- Bilingual
- Sales
- Customer service
- Store discount
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12d

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Retail Sales Associate

Kingston Quality Pools & Landscaping LTD.
Kingston, ON

Quick apply

Job details

Full-time
12 days ago

Benefits

Store discount
On-site parking

Skills

Bilingual
Multilingual
Sales
Customer service
Merchandising
Basic math
Upselling
Presentation skills
Organizational skills
Product demos
Phone etiquette
Cash handling
Communication skills
Retail sales
Time management
Technology sales

Full job description

Overview
We are seeking a friendly and dynamic Retail Sales Associate who is experienced in Pool & Spa Water Testing to join our team. This role is essential in providing exceptional customer service, promoting our products, and ensuring an engaging shopping experience. The ideal candidate will possess strong communication skills, be organized, and have a passion for retail sales and technology products. Bilingual abilities and experience with merchandising or POS systems are highly valued. This position offers an opportunity to develop sales expertise in a fast-paced environment dedicated to customer satisfaction.

This role is ideal for someone who understands water chemistry, enjoys helping customers solve problems, and can confidently recommend products and services that improve water quality and equipment longevity.

If you’re experienced in water analysis, chemical balancing, and customer interaction — and you’re ready to turn that technical knowledge into strong sales performance — we want to hear from you!

Duties

Greet customers warmly and assist them in finding products that meet their needs
Conduct product demonstrations and explain features to enhance customer understanding
Engage in upselling techniques to maximize sales opportunities
Operate POS systems accurately for cash handling and transactions
Maintain organized merchandise displays and ensure shelves are stocked appropriately
Provide excellent customer service by addressing inquiries and resolving issues promptly
Manage time effectively to serve multiple customers efficiently during busy periods
Follow phone etiquette standards when assisting customers over the phone or via online channels
Assist with inventory management, including stock replenishment and merchandising tasks
Support team members in achieving store sales goals through collaborative efforts
Build and maintain long-term customer relationships

Water Testing Responsibilities:

Perform professional water testing for pools and hot tubs
Analyze results and explain findings clearly to customers
Recommend appropriate chemicals, equipment and maintenance programs
Drive retail chemical and accessory sales
Educate customers on water balance, sanitation, and preventative care
Follow up with clients on treatment plans and seasonal needs

Skills

Strong communication skills, both verbal and written, with the ability to connect with diverse customers
Multilingual or bilingual capabilities are a plus, enhancing customer engagement
Experience in retail sales, technology sales, or product demos is preferred
Proficiency with POS systems, cash handling, and basic math skills for transactions
Excellent organizational skills to manage merchandise displays and stock levels
Customer service orientation with a friendly, approachable demeanor
Ability to perform basic merchandising tasks and maintain store presentation standards
Effective time management skills to prioritize tasks during peak hours
Knowledge of retail sales techniques including upselling and cross-selling strategies
Familiarity with phone etiquette for professional communication in customer interactions
Previous experience as a Pool & Spa Water Testing Technician (preferred)
Strong understanding of water chemistry (chlorine, bromine, alkalinity, pH, calcium, CYA, etc.)
Knowledge of pool equipment (pumps, filters, heaters, salt systems) considered an asset

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Benefits:

On-site parking
Store discount

Ability to commute/relocate:

Kingston, ON K7M 4H4: reliably commute or plan to relocate before starting work (preferred)

Experience:

Water testing: 2 years (preferred)
Retail sales: 1 year (preferred)

Work Location: In person

Quick apply

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