Title: Offshore Coordinator – Bilingual English/Spanish
Reports to: Offshore Manager
Based at: Mucci Pac Ltd., Kingsville, ON
Type of Employment: Full-Time, permanent, hourly, 5-days a week; and some additional hours depending on workload and priorities.
Date Revised: June 23, 2025
About Mucci Farms!
Mucci Farms is a leader in the Controlled Environment Agriculture (CEA) industry, specializing in greenhouse-grown produce with a strong commitment to sustainability, innovation, and quality. Mucci Farms is an industry leader with greenhouses in two countries, equipped with world-class technology and a dedicated team of over 2000. Our humble beginnings started over 60 years ago when two brothers from Italy immigrated to Canada with a passion to grow fresh, flavourful, fruits and vegetables.
Job Description:
As the Offshore Coordinator at Mucci Farms, your primary role involves assisting with the Temporary Foreign Worker, (TFW) Program and the coordination of their arrival, orientation, onboarding, and departure. Building relationships with local, Provincial, and Federal regulatory agencies. Administrative responsibilities pertaining to the employees of the TFW program. Be part of our effort to elevate our offshore team and drive success beyond expectations! This is a fast-paced environment with a lot of multi-tasking that takes place.
Job Responsibilities and Accountabilities:
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Assist in the complete process of the Temporary Foreign Worker Program (TFW), (recruitment, arrival, onboarding, and departures)
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Liaison and maintain relationships with TFW consulates, local, Provincial and Federal regulatory agencies
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Collaborate with LMIA applications
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Document management; paper, and digital formats
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Assist in creating department metrics intended to keep stakeholders informed using Excel
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Administrative duties such as customer service, data entry, creation of forms, organize, sort, and distribute packages and incoming mail
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Coordinate and deliver orientation to newly arrived TFW’s
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Assist with programs that ensure legislative compliance
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Communicate with and schedule appointments with; Service Canada (SIN), Service Ontario (Health Cards), TFW medical appointments
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Offer Spanish Translation, both verbal and written if applicable
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Duties as otherwise assigned to support the Offshore Team and the Human Resources Department
Knowledge, Skills and Abilities:
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College diploma in Administration, Human Resources or related field is required
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At least 1 year of administrative experience, required
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Bilingual English/Spanish is strongly preferred
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Proven ability to deal with changing priorities and communicate in a professional manner
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Previous experience presenting information or orientations to groups of people in a professional manner
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Proven ability to communicate in a clear and concise manner, (oral and written)
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Proven high level of expertise with computer applications; Microsoft Office, Outlook, Word, Excel, Access and PowerPoint, Adobe PDF, ADP-WorkforceNow
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Proven ability to multi-task and prioritize in a fast-paced environment
Physical Abilities:
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Must be able to sit, stand, and/or walk for extended periods of time
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Must be able to bend, stretch, twist, or reach with body, arms, and/or legs
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Must be able to lift material regularly up to 14 kg / 30 lbs; and occasionally up to 23 kg / 50lbs
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Must be able to climb stairs and stand for an extended period of time
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Must be able to work in a temperature-controlled environment of approximately 13 ˚C / 55 ˚F
Job Requirements: The incumbent will be committed to customer service excellence and leading by example. A positive attitude in the workplace is required as is the ability to adhere to all human resources, operational and food and health safety policies and procedures.
Note: This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined and other duties may be assigned.
Mucci welcomes and encourages applications with disabilities to apply. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation due to a disability or documented medical need, please contact the Human Resource Department so that arrangements can be made for the appropriate accommodation. Mucci is achieving a culture and work environment that is supportive of employees with disabilities and promotes dignity, independence, integration, and equal opportunity.
