ONE Fertility Kitchener-Waterloo is a state-of-the-art fertility and IVF clinic devoted to providing the most specialized and expert fertility care, treatment, and counselling. Our fertility assessment and treatment plans are focused on providing the best fertility success rates while adapting the treatment options to suit the needs and comfort level of each individual patient.
Our office is looking to expand our team with dynamic, skilled talent who have a passion for patient service.
Our administrative team is the hub of One Fertility. The ideal candidate will have the ability to communicate clearly and offers great attention to detail and the ability to prioritize and complete multiple tasks accurately.
Education
College/CEGEP
Experience
2+ years
Medical Office Administrator or Medical practice experience preferred. Phlebotomy certification would be an asset.
Area of Work Experience
Reports and records; Invoices; Financial statements; Gatekeeping; De-escalation
Business Equipment and Computer Applications
MS Excel; MS Windows; MS Word; Electronic mail, Oscar, Oceans, QuickBooks
Additional Skills
Perform general clerical work, such as order supplies and maintain inventory; Maintain filing system.
Work Conditions and Physical Capabilities
Work under pressure; Attention to detail; Inclusive environment for both staff & patients
Personal Suitability
Initiative; Effective interpersonal skills; Compassion; Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Reliability; Organized; strong computer skills; Ability to gatekeep; Abide by Policies & Procedures
Responsibilities
General assistance and administrative support for the Medical Director and Clinic Manager.
Accounts payable, receivable and deposits
Ensure that every phone call is handled in a courteous and professional manner and that all visitors are appropriately attended to
Responsible for directing inquiries accordingly
Organize celebrations around the premise
Ensure that the premises is kept tidy and clean at all times. Ensure the maintenance of the facility is kept.
Ensure compliance with all company policies, procedures, and guidelines
Ensure records are kept properly so that they can be easily retrieved for review when needed by relevant personnel
Provide support, mostly administrative to other members of staff according to the directives of the manager
Assist the Medical Director and Clinic Manager with personnel management including staff support and training, compliance with employment standard acts and relevant regulations.
Assist the Medical Director and Clinic Manager in day to day clinic management including staff supervision, accountability and clinic flow.
Provide coverage in phlebotomy if validated
Work Remotely - No
Job Types: Full-time, Permanent
Pay: $19.00-$21.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Application question(s):
- Please outline how your skills directly meet the needs of this position
Education:
- Secondary School (preferred)
Experience:
- MEDICAL Office Administration: 2 years (required)
Location:
- Kitchener, ON (preferred)
Work Location: In person
