Employment Status: Part-Time Casual (Continuous)
✓ Pension
✓ Weekdays
Crossing Guard Supervisor
Competition Number: 24894
Primary Work Location: Waterloo Service Centre
Posting Status: Internal & External Posting
Number of Positions: 1 (Current Vacancy)
Employment Group: Non-Union
Job Status: Casual Part Time
Posting Release Date: June 8, 2026
Hours of Work: Up to 15 hours per week
Posting Closing Date: June 25, 2026
Why work with us:
The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.
Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.
For more information about the City of Waterloo’s Strategic Plan, Vision, Values & Guiding Principles, please click here: City of Waterloo 2023-2026 Strategic Plan.
What we offer:
- Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness.
- Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey.
- A commitment to environmental sustainability as demonstrated in many plans and policies. For example, we are working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway.
- Certification as a Living Wage Champion.
- Defined Benefit Pension Plan (OMERS) eligibility for all employees.
- Up to 10 paid Reservist Leave days per year, with single contribution OMERS buyback option for any unpaid time.
- Easy and sustainable commuting options through the TravelWise program, which offers public transit discounts and a dedicated carpool network for employees.
- Substantial internal and external training and development opportunities.
- Enjoyable employee-wide events, activities, site visits, BBQs to connect with co-workers.
- Complimentary FitPass for access to leisure, swim, and fitness drop-in programs for employees and family members.
…And so much more!
What you will do:
Reporting to the Supervisor, Transportation Engineering in the Transportation Services Division, your primary responsibilities will include, but are not limited to, the following:
- Abide by, and ensure other Crossing Guards abide by, the Highway Traffic Act (HTA), Occupational Health & Safety Act (OHSA), and City of Waterloo Policies and procedures.
- Assist in the training and orientation of new Crossing Guards.
- Coordinate the hours of work for each Crossing Guard and ensure timesheets are accurately submitted to payroll, including requests for time off.
- Coordinate safety audits and ensure compliance with the Occupational Health & Safety Act.
- Assist Crossing Guards with traffic issues or complaints, and ensure any incidents are documented and reported to the Supervisor, Traffic Operations in a timely manner.
- Act as a replacement for Crossing Guards as required, controlling the flow of traffic to allow for the safe crossing of students and pedestrians.
- Exercise judgment in determining safe opportunities to cross students and pedestrian, and safely accompany and maintain control over pedestrians while crossing the street and waiting to cross.
- Provide related information and customer service to the public, including parents and students.
- Other duties as assigned.
What you will bring:
- At least one year of experience as an adult Crossing Guard.
- Completion of secondary or post-secondary school is an asset.
- Previous experience leading or coordinating others is an asset.
- Valid MTO ‘G’ class driver’s license in good standing with access to reliable transportation for business use purposes (mileage reimbursement provided).
- Strong commitment to delivering quality customer service.
- A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment.
- Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion.
What we will require:
- A Vulnerable Sector Criminal Record Check, satisfactory to the City.
- Confirmation that you are physically able to perform the essential duties of the position, as assessed through our third party provider upon hire and every two years thereafter, cost is covered by the City.
- Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable.
Physical Requirements:
- Vision - must be able to see vehicles, different colours (traffic signal lights), children and traffic signal indications from close and far distances of approximately 300 feet with adequate depth and peripheral perception.
- Hearing - must be able to communicate with children, motorists, and parents, and hear vehicles approaching, honking, etc.
- General alertness - ability to assess vehicles stopping, anticipate children’s and motorists actions.
- Sure footing - Able to walk on snow, slippery conditions caused by ice and rain, inclement weather (i.e. cold, hot, etc.).
- Walking speed of .9m/sec for approximately a 6m distance.
- Holding arm up at shoulder height and bending elbow, extending arm above head, holding stop sign (approx. 2 lb.) for 1 minute intermittently for a 45 min. period.
- Able to stand for approximately 1 hour duration in all weather conditions (i.e. heat, cold, rain, snow, humidity and exposure to dust and hazards associated with high traffic conditions).
Hours of work:
Crossing Guards work during the school year Monday through Friday in the morning before school and in the afternoon after school. Timing of shifts is specific to school hours of operation. Primary morning hours are scheduled between 7:45AM – 9:30AM, depending on the school location, for approximately 30 to 40 minutes and paid for a full hour. Primary afternoon hours are between 2:45PM – 4:15PM, depending on the school location, for approximately 30 to 40 minutes and paid for a full hour.
Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):
The City of Waterloo acknowledges that our work takes place on the land traditionally cared for by the Haudenosaunee, Anishnaabe and Chonnonton Peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The City is dedicated to advancing the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.
Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation. We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email [email protected], quoting the position and competition number. Applicants advancing to the next stages of a recruitment process will be provided with additional opportunities to make their needs known.
Our use of AI during recruitment:
Our applicant tracking system includes artificial intelligence (AI) features, such as tools that highlight relevant work history or suggest potential job matches. These features are built into the system and may be visible to staff. AI does not make any screening or hiring decisions, and all decisions about interviews and hiring are made by City staff in accordance with applicable City policies and procedures.
